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April 26, 2024

AI and Consumers: The Invisible Impact on Economic Justice

Join the ABA and the National Association of Consumer Advocates (NACA) for a conversation about the impact of artificial intelligence (AI) on consumers from low-income and marginalized communities. This webinar includes a presentation of the harms created or exacerbated by automated decision systems (ADS) as they relate to consumer law issues, such as lending and debt collection, and an overview of responses from a recent ABA survey on consumer law and ADS. Presenters discuss the implications of AI in the consumer law context, from the perspective of attorneys in the private and public sectors. Webinar attendees are asked to complete a brief survey about their own familiarity with issues at the intersection of AI and consumer law.

Joint Sponsors: ABA Task Force on Law and Artificial Intelligence, National Association of Consumer Advocates (NACA)
Co-Sponsors: ABA Center for Public Interest Law, ABA Commission on Hispanic Legal Rights & Responsibilities, ABA Commission on Sexual Orientation and Gender Identity, ABA Criminal Justice Section, ABA Section of Intellectual Property Law, ABA Solo, Small Firm and General Practice Division, ABA Section of State and Local Government Law

National Association of Consumer Advocates (NACA)

National Association of Consumer Advocates (NACA)

Joint Sponsor

The content of this program does not meet requirements for continuing legal education (CLE) accreditation. You will not receive CLE credit for watching.


  • Grant Fergusson – Equal Justice Works Fellow, Electronic Privacy Information Center (EPIC)
  • Ryan Kriger – Attorney, Division of Privacy and Identity Protection, Federal Trade Commission
  • Matthew Loker, Esq. – Founding Partner, Loker Law


  • Christine Hines – Senior Policy Director, National Association of Consumer Advocates (NACA)


Short Survey for Attendees

Presentation | ABA AI & Consumers: Insights from the ABA Practitioner Survey

ABA Practitioner Survey Suggests Next Steps on AI

Data and Models: A Quote Book from the Tech Summit on AI | Federal Trade Commission 

Resources on Artificial Intelligence | Federal Trade Commission 

Generative Artificial Intelligence and the Creative Economy Staff Report: Perspectives and Takeaways | Federal Trade Commission 

Policy Statement on Biometric Information | Federal Trade Commission 

Consumer Alerts | Federal Trade Commission 

Using Artificial Intelligence and Algorithms | Federal Trade Commission 

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