October 23, 2012
Good Culture: Moving Beyond Loss Prevention in Law Firms
This panel will discuss what works and doesn't work in establishing and maintaining a positive law firm culture of compliance with ethics rules, competent representation, and best practices in client relations? What role should firm counsel, claims counsel, or loss prevention counsel play? How does a firm encourage good behavior, such as honest timekeeping and billing?
Michael P. Downey (Panel leader)
David Allan Gates
The Center for Professional Responsibility