Praise for Leader Upheaval: A Guide to Client-Centricity, Culture Creation, and Collaboration

"Leader Upheaval stands alone as the most informative, helpful, and comprehensive book available today for professional service providers undertaking transformative change initiatives." - Bill Deckelman, Executive Vice President and General Counsel, DXC Technology

"This book makes an extraordinary contribution to the topic of innovation and collaboration in the delivery of professional services, starting with a review of the factors that compel change today, before delving into the leadership, cultural and procedural levers, as well as practical tools that leaders can use to make change happen." - Horacio Gutierrez, Senior Executive Vice President, Chief Legal and Compliance Officer, The Walt Disney Company

"In Leader Upheaval, Professor DeStefano utilizes interviews, critical analysis, and conversational writing to convince all of us that honing the mindset, skillset and behaviors of innovators is the key to sharpening our skills, opening our minds, and changing the way we work to delight our clients." - Yvette Ostolaza, Chair, Sidley Austin Management Committee

"Michele DeStefano’s great talent is seamlessly blending practise and theory. Leader Upheaval is an invaluable book in this spirit, drawing on her experience of managing a successful global change programme and on her mastery of the academic literature on innovation and collaboration. All thoughtful leaders should buy this book." - Professor Richard Susskind OBE, co-author of The Future of the Professions

"In this book, DeStefano urges leaders to confront the single biggest obstacle for achieving collaboration, innovation, and culture change: themselves. Backed by years of interdisciplinary research and unparalleled experience teaching and practicing innovation, DeStefano guides readers through a step-by-step process for leading and managing change. The result is an imminently useful guide that belongs on the shelf of every professional service provider." - David B. Wilkins, Lester Kissel Professor of Law and Director of the Center on the Legal Profession, Harvard Law School