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    The Law Firm Client Service Interview Playbook

    By Beth Marie Cuzzone and Jill Zwetchkenbaum

    The Law Firm Client Service Interview Playbook

    The Law Firm Client Service Interview Playbook

    By Beth Marie Cuzzone and Jill Zwetchkenbaum

    The Law Firm Client Service Interview Playbook is a step-by-step guide to incorporating client service interviews into your firm’s client relationship management strategy.

    The Law Firm Client Service Interview Playbook

    By Beth Marie Cuzzone and Jill Zwetchkenbaum

    The Law Firm Client Service Interview Playbook

    The Law Firm Client Service Interview Playbook

    By Beth Marie Cuzzone and Jill Zwetchkenbaum

    The Law Firm Client Service Interview Playbook is a step-by-step guide to incorporating client service interviews into your firm���s client relationship management strategy.

    E-books are available in different digital formats; all require e-reader software. After you purchase an e-book, you will download the file to your device and use the software of your choice to access the file. For details, visit the Product Downloads help page.
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    There is an unspoken understanding that when a client retains counsel, the attorney will be competent and will meet the client’s needs. But in today’s day and age, competence and deliverables by themselves are not enough to make a firm stand out in the marketplace. So how do you differentiate yourself from the competition? Simple: You do everything you can to make sure that your client has a positive experience working with you.

    A client service interview is a particularly effective way to gain insight into how effectively your firm is creating a positive client experience and learn what your firm could do to make clients’ experience even better. Speaking directly with the source can open up a world of possibility and help a law firm stand out from the rest. This step-by-step guide gives you all the tools you’ll need to incorporate client service interviews into your firm’s client relationship management strategy.

    Product Details

    Publishers

    ABA Book Publishing

    ISBN

    9781639050260

    Page Count

    126

    Product Code

    5110849

    Trim Size

    6x9

    Publication Date

    1/6/2022 12:00:00 AM

    Publishers

    ABA Book Publishing

    ISBN

    9781639050277

    Page Count

    126

    Product Code

    5110849EBK

    Trim Size

    E-Book

    Publication Date

    1/6/2022 12:00:00 AM

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