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      The New Handshake: Online Dispute Resolution and the Future of Consumer Protection

      By Amy J Schmitz and Colin Rule

      The New Handshake: Online Dispute Resolution and the Future of Consumer Protection

      The New Handshake: Online Dispute Resolution and the Future of Consumer Protection

      By Amy J Schmitz and Colin Rule

      The New Handshake focuses on resolving disputes arising from online transactions. This groundbreaking book proposes a design to provide fast and fair resolutions for low-dollar claims, such as those in most B2C transactions. This revolutionary system is designed to operate independently of the courts, thereby eliminating procedural complexities and choice of law concerns.

      The New Handshake: Online Dispute Resolution and the Future of Consumer Protection

      By Amy J Schmitz and Colin Rule

      The New Handshake: Online Dispute Resolution and the Future of Consumer Protection

      The New Handshake: Online Dispute Resolution and the Future of Consumer Protection

      By Amy J Schmitz and Colin Rule

      The New Handshake focuses on resolving disputes arising from online transactions. This groundbreaking book proposes a design to provide fast and fair resolutions for low-dollar claims, such as those in most B2C transactions. This revolutionary system is designed to operate independently of the courts, thereby eliminating procedural complexities and choice of law concerns.

      E-books are available in different digital formats; all require e-reader software. After you purchase an e-book, you will download the file to your device and use the software of your choice to access the file. For details, visit the Product Downloads help page.
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      In today���s eCommerce marketplace we can purchase goods and services from all over the world with just a few swipes on our smart phone or hand-held tablet. Online shopping is the new norm for Business-to-Consumer transactions. But when problems arise the next step is often unclear. It can be difficult, if not impossible, to tell the good merchants from the bad merchants, and the processes for resolving disputes are often confusing or hard to find. Customer service can feel like a runaround and formal redress mechanisms that work in the face-to-face world, like the courts, are generally impractical for online purchases.

      The New Handshake focuses can be integrated directly into the websites where transactions take place. It provides consumers with free access to remedies, while saving businesses from costs and complexities of court.

      This book is an essential resource for online merchants, payment providers, customer service professionals, lawyers, judges, law and business students, consumer advocates, policy makers and ODR systems designers.

      Product Details

      Authors

      Amy J Schmitz, Colin Rule

      Sponsors

      Section of Dispute Resolution

      Publishers

      ABA Book Publishing

      ISBN

      9781634257671

      UPC Code

      9781634259163

      Page Count

      167

      Product Code

      5100032

      Trim Size

      6x9

      Publication Date

      4/27/2017 12:00:00 AM

      Authors

      Amy J Schmitz, Colin Rule

      Sponsors

      Section of Dispute Resolution

      ISBN

      9781634257688

      UPC Code

      9781634257688

      Page Count

      167

      Product Code

      5100032EBK

      Trim Size

      6x9

      Publication Date

      5/1/2017 12:00:00 AM

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