The book is a perfect handbook for anyone who is looking to develop the habits of culturally effective people. In this handy reference, you'll find answers to questions about all types of diversity issues and tips about how to practice culturally effective habits. And with the variety of suggested follow-ups and actions contained within it, you will better know how to handle your own situations. Many of these situations occur without us being "properly prepared" for them; reading these habits is like doing drills so you'll be ready!

Turn to these tips whenever you need them, or if you need an infusion of inspiration. Purchase copies for everyone at your organization to make sure everyone knows the culturally effective way to approach diversity situations. With this book they can be prepared and practiced at moving diversity forward!

 Praise For What if I Say the Wrong Thing?

“I didn’t think Verna could top her first book, Moving Diversity Forward, but she has. What If I Say The Wrong Thing? is an essential resource, whether you are trying to create a more inclusive workplace or just trying to get along in a multicultural world.” -Ida Abbott, Ida Abbott Consulting LLC, Co-founder and Director of the Hastings Leadership Academy for Women at the University of California Hastings College of the Law

“...an excellent compendium... (It) will provide anyone who is looking to build relationships across differences with practical, concrete tools and strategies in a quick-to-read and easy-to-apply format.” -Ritu Bhasin, LL.B. MBA, People Strategist & Diversity Specialist Bhasin Consulting, Inc.

“This is a must read for law firm leaders and others responsible for creating and nurturing deeply connected and inclusive cultures in their organizations.” -John B. Frisch, Chairman and Chief Executive Officer, Miles & Stockbridge P.C.

 “Provides practical responses, solutions and advice for almost every scenario, comment and challenge faced by diversity professionals, sometimes on a daily basis. The Tips that follow each Habit, help me advise, counsel and inform our lawyers.” -Virginia G. Essandoh, JD, Chief Diversity Officer, Ballard Spahr LLP

“I had more than a couple of “aha” moments as I read it and would recommend it to anyone who wants to improve their ability to relate to the people around them. This book is one to which I will keep returning again and again.” “One of the most useful books I have read on how to combat the tensions that inherently occur in a diverse global workplace." -Theodore J. Boutrous Jr., Partner, Member, Executive and Management Committees, Gibson, Dunn & Crutcher LLP

“This invaluable writing will not only inspire readers to make an investment in the success of others whose backgrounds are different from their own, but just as importantly equip them with the tools to do so thoughtfully, meaningfully and impactfully. A truly wonderful book!” -James K. Grasty, Vice President & Assistant General Counsel, Office of General Counsel Merck & Co., Inc.

“A ‘must have’ guide for becoming a more inclusive and culturally aware leader. Practitioners will benefit greatly from the wisdom of this guide!” -Pamela Culpepper, Senior Vice President Global Chief Diversity and Inclusion Officer, PepsiCo, Inc.

“A very useful tool for everyone. The book is challenging, informative and practical. If you are action-oriented and you plan to make things happen in the area of diversity, privilege and leadership, this book is for you” -Eddie Moore, Jr., PhD, Founder/Program Director, The White Privilege Conference, Director of Diversity, Brooklyn Friends School