Coaching Your Client: A Lawyer's Guide for Improving Communication and Client Outcomes

    By Arezou Kohan

    Coaching Your Client: A Lawyer's Guide for Improving Communication and Client Outcomes

    Coaching Your Client: A Lawyer's Guide for Improving Communication and Client Outcomes

    By Arezou Kohan

    To be effective, the attorney-client relationship needs to be more than the attorney providing legal advice and counsel to their client. Coaching Your Client asserts lawyers should try to understand their clients’ values and aspirations and use coaching skills to help clients achieve their goals.

    Coaching Your Client: A Lawyer's Guide for Improving Communication and Client Outcomes

    By Arezou Kohan

    Coaching Your Client: A Lawyer's Guide for Improving Communication and Client Outcomes

    Coaching Your Client: A Lawyer's Guide for Improving Communication and Client Outcomes

    By Arezou Kohan

    To be effective, the attorney-client relationship needs to be more than the attorney providing legal advice and counsel to their client. Coaching Your Client asserts lawyers should try to understand their clients’ values and aspirations and use coaching skills to help clients achieve their goals.
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    Rather than trying to impose a preferred solution on their clients, lawyers should listen better to their clients; educate them on their options; and engage the client in solutions.  The benefits of this approach include:

  • Happier clients and a more productive attorney-client relationship
  • A competitive edge in customer service
  • Better client retention and attraction of new clients
  • A competitive advantage in conflict resolution
  • A more meaningful and fulfilling practice
  • A reduction in stress and burnout

  • Kohan devotes specific chapters to the principles of coaching; the history of coaching and the law; and how to design an “attorney-client alliance. She emphasizes that lawyers must work toward their own fulfillment in order to help clients achieve their fulfillment, or as Kohan puts it, “Happy lawyer, happy client.” The book serves as the quintessential relationship skills resource for attorneys. Using an "Attorney-Client Alliance" model, Kohan shows lawyers how to empower their clients and engage them in solutions.

    This user-friendly book provides practical coaching skills, which can be incorporated into a legal practice immediately, without being tedious.

    Praise for Coaching Your Clients

    "Coaching Your Client is brilliant. Grounded in neuroscience and practical coaching concepts, it will serve as the quintessential relationship skills toolkit for lawyers.  Using an “Attorney-Client Alliance” model, Kohan shows lawyers how to empower their clients and engage them in solutions.  As a result, the clients are happier, the lawyer’s life satisfaction increases, and the money follows!"

    Hallie N. Love, Esq., positive psychology consultant and author of Yoga for Lawyers: Mind-Body Techniques To Feel Better All the Time

    “It is commonplace for attorneys to think of themselves as champions and advocates.  But don’t they also need to be coaches, voices of reason, mediators and sources of wisdom, even simply to become champions and advocates?  Arezou Kohan helps us see that, in addition to being warriors and gladiators, lawyers can also improve their skills in listening, being intuitive and curious, and coaching their clients to more satisfying solutions.  When we do, the lawyer jokes start to disappear.”

    Kenneth Cloke, mediator and author of The Dance of Opposites: Explorations in Mediation, Dialogue and Conflict Resolution Systems Design

    "Arezou Kohan does a masterful job of showing how a lawyer's mindfulness can lead to much more effective client counseling, as well as greater personal and professional satisfaction.  More than anything, clients seek lawyers who understand them, who connect with them, and who they believe can and want to help them solve their legal problems. Written in a lively and practical style, with contemporary examples that range from Phil Jackson to Maya Angelou, Kohan provides a prescription for how to be more open to our clients -- beginning with being more present with ourselves -- so that we can better serve them as coach and counselor. This is a fun and helpful read, and an important contribution to the client counseling literature." 

    Richard C. Reuben, Law Professor, University of Missouri Law School

    "Don't be fooled by the title. This is more than just a book about the latest coaching fad.  Arezou explores the roots of coaching as a tool for bringing a new consciousness into law. She weaves ancient wisdom, such as meditation, with new discoveries in neuroscience, to help open a path for lawyers to be the change agents we were meant to be."

    J. Kim Wright, author of Lawyers as Peacemakers and Integrative Law, and CEO of Cutting Edge Law

    "Arezou Kohan’s book is timely and fantastic!  It is becoming increasingly clear that the traditional business model – - based on success through ego-centric competition, command, and control – - is reaching its limits and is not an attractive model for the Next-Generation leaders. What seems to be emerging is a more relationship-oriented model based on deeper awareness and higher levels of consciousness.  Arezou takes the legal profession to the next level by inviting attorneys to step into this new model. This book is an “indispensable” read for lawyers, judges, mediators, and everyone else in the legal world whom not only want more satisfying client outcomes but also want to bring more fulfillment, meaning, and well-being into their own lives."

    Runa Bouius, conscious business and leadership specialist

    "Kohan’s writing is about abundance and how embracing it benefits one personally and professionally. Arezou takes us back to our counselor-at-law roots. Bravo!"

    Tim Pownall, The Straus Institute

     

    Product Details

    Authors

    Arezou Kohan

    Sponsors

    ABA Book Publishing

    Publishers

    ABA Book Publishing

    ISBN

    9781634251228

    UPC Code

    9781634251228

    Page Count

    127

    Product Code

    1620682

    Trim Size

    6 x 9 paperback

    Publication Date

    4/1/2015 12:00:00 AM

    Authors

    Arezou Kohan

    Sponsors

    ABA Book Publishing

    Publishers

    ABA Book Publishing, ABA Publishing

    ISBN

    9781634251235

    UPC Code

    9781634251235

    Page Count

    127

    Product Code

    1620682EBK

    Trim Size

    6 x 9 paperback

    Publication Date

    5/1/2015 12:00:00 AM

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