November 19, 2017

Internet innovator offers advice on more efficient and effective ways to deliver legal services

Richard Barton, founder of travel services website Expedia, online real estate sales company Zillow and employment website Glassdoor, offers his perspective on how the legal profession should adapt to meet the challenges presented by the ever-changing legal landscape. His remarks come during “Barton’s Laws of Disruption,” a conversation with ABA President William Hubbard at the National Summit on Innovation in Legal Services at Stanford University on May 4.

The ABA co-sponsored with Stanford Law School the national summit May 2-4 to spur fresh thinking on addressing the justice gap by making the delivery of legal services more innovative, efficient and effective. At the summit, 200 legal leaders joined innovators in the law and other industries to develop action plans for increasing access to justice.

The summit is a key event of the ABA Commission on the Future of Legal Services, created by Hubbard. Speakers included Richard Susskind, author of the renowned 2013 book "Tomorrow's Lawyers," in which he predicts legal institutions and lawyers will change more radically over the next two decades than they have over the last two centuries. Participants also heard from legal innovators such as Mark Britton, founder and CEO of legal services website Avvo; Colin Rule, founder of online dispute resolution company Modria; and John Suh, CEO of LegalZoom.

The summit was co-chaired by Jeremy Fogel, director of the Federal Judicial Center, and Deborah Rhode, director of Stanford University's Center on the Legal Profession.