“In many cases, it does not take much more than a phone call to help.”
Kristen Fiore is one of more than 400 pro bono attorneys in Florida that helped survivors after Hurricane Michael. Fiore is a partner at Akerman LLP in Tallahassee, Florida, and spent considerable time talking to survivors referred by the Florida Bar’s disaster hotline.
“Once you get a lawyer involved, people on the other side will say, ‘ok, I realize I’m not being reasonable,’” says Fiore, “in many cases, it does not take much more than a phone call to help.”
Fiore recalls one case where a renter was trying to remain in his damaged but livable apartment until his lease ended in two months. The landlord gave the renter seven days to vacate (presumably to re-rent the unit at a premium after the hurricane, which is a common tactic after disasters). Fiore helped the client draft a letter over the phone. When that did not work, the renter called Fiore back, which prompted her to talk to the landlord directly, and soon after, the landlord had a change of heart.
"They were so appreciative to have someone listen to them and help them."
In California, Laura Willis Benson had a similar experience. Benson is an associate at Perkins Coie in San Francisco, California, and began her involvement by participating in a day clinic in Chico with legal aid attorneys from Legal Services of Northern California. Benson spent most of her day helping an elderly couple replace estate planning documents destroyed during the fires.
“You would think estate planning would be the last thing this couple cared about because of all of the other issues they were dealing with; however, at the end of the clinic, the man started tearing up and hugged me. They were so appreciative to have someone listen to them and help them,” explained Benson.
Not every case has a happy ending though. For attorney Martha Bradley, volunteering exposed her to the compounding problems of people who do not have access to the legal system. Bradley is the managing attorney for the Asheville, North Carolina, office of the Forrest Firm, and recounted a story of a woman who was unable to cash a claim check from her insurance company. The insurance company wrote the check out to both her and her estranged husband. Her husband refused to sign the check until he received “his portion” of the funds. Defeated, the woman mailed the check back to the insurance company.
“Had this woman had access to legal assistance to file for divorce and properly title her home, this would not have been an issue for her,” says Bradley.
Outcomes Are Better When Survivors Have an Attorney
Although Benson, Bradley, and Fiore do not know each other, our conversations with them had strikingly similar themes: it does not take much time or experience to make a difference; outcomes are better when survivors have an attorney, and volunteering is a good way to develop legal skills in an area that you may not otherwise practice every day. If you are interested in volunteering, please reach out to your local legal aid organization, state bar association, or the authors of this article.
