8 General Rules for Using Email in the Workplace

Email is a dangerous business. Unfortunately, we have to use it for professional means. It’s unreasonable to think people don’t form opinions of us based on our messages. They miss our subtle senses of humor, call us jerks, or, if we’re lucky, understand us better from our email. We all have sent an errant message to the wrong person and, perhaps without knowing, insulted colleagues. But what to do?