I hate exclamation points. I know they can be useful, but there’s something about fake displays of enthusiasm in professional communications that makes my skin itch. Yet, like a moth and the flame or an Academy Award voter and a movie about how one interracial friendship can cure racism, I can’t help myself. I can pinpoint the exact moment when it happened. Well, more accurately, I can pinpoint the event that led me to sprinkle them in work emails like an overcaffeinated baker making cupcakes.
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