May 15, 2017

Saying “No” to a Superior

D.H.R. Sarma

“Yes, I can take care of that.” “Sure, no problem.” “Absolutely. My pleasure.”

Sound familiar? If yes, that’s no surprise. In most of our dealings, human beings would rather say yes than no because saying no is stressful. And when the person at the receiving end of that no is a superior, the stress is doubled! So what is a poor underling to do?

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