The phone rings. It’s a client. She’s in a panic. Client’s often are. But her voice sounds different. There’s a pitch that you can’t quite place. It’s tight. Constrained, yet frantic. You sense worry and fear. Her speech is halting. Words come slowly and without organization. Then, all at once: “I’m going to kill myself.” Faster than you were ready for. Did you hear her correctly? Is she serious? Is she reaching out to you? Is she asking for help? Are you ready to act? Can you?
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