Managing Conflicts: Balancing Professional Judgment and Client Demands

Edward M. O’Brien

“The client is always right.” This saying is a venerable principle of business, essential to the development, maintenance, and growth of any profitable enterprise. Its applicability to the practice of law, however, is a more complicated matter. For the solo practitioner and big-firm partner alike—indeed for any attorney—good client relations are foundational. But relations often are not completely harmonious.

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