How to Text Your Client

And Other Low-Tech Things a Lawyer Needs to Know

Shelley M. Bethune
Text messages can be exposed to third-parties more easily than traditional modes of communication.

Text messages can be exposed to third-parties more easily than traditional modes of communication.

shapecharge via iStock

There is little doubt that technology has become an integral part of the legal profession. Most states have even adopted a duty to maintain competence in technology (see Comment 8 to Model Rule 1.1). Although e-discovery, e-filing, and Zoom are commonplace, some standard technologies, like texting, may still give lawyers pause. There are ethical and practical considerations when texting with a client, blogging about a case, and responding to an online review from a client.

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