I recently visited a doctor's office as a new patient. I went to the doctor because I thought I needed antibiotics for a cold that seemed to have morphed into a sinus infection, and I wanted to establish a relationship with the doctor because I still did not have a family doctor. After waiting the obligatory thirty-plus minutes in the waiting room and fifteen-plus minutes in the exam room, I finally had my time with the doctor. That portion of the visit lasted about three minutes. The doctor sat at a computer that was right next to me. During the three minutes, he made eye contact with me for roughly twenty seconds. He made me feel like I was interrupting his day and like my illness was just one more routine diagnosis.
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