The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 via telephone (1-800-985-5990) and SMS (text 'TalkWithUs' to 66746) to residents in the U.S. and its territories who are experiencing emotional distress related to natural or man-made disasters.
FEMA offers sign language interpreters upon request for survivors visiting a Disaster Recovery Center (DRC). Survivors can request a sign language interpreter for a DRC visit by sending a text to the following number: 470-379-5943. Please provide as much notice as possible before your visit. With less than 24 hours’ notice, FEMA cannot guarantee an interpreter will be available. Please provide the following information in your text:
Normal text messaging rates apply.
DRCs also have services and technologies available to support survivors with disabilities and others with access and functional needs. FEMA has amplified telephones, phones that display text, and amplified listening devices for people who are hard of hearing. Video Remote Interpreting is also available at DRCs for people who use sign language