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The Tax Lawyer

The Tax Lawyer: Summer 2022

No Appeal for You: Reforming Appeals for Tax Whistleblowers

Karie D Davis-Nozemack and Sarah Jean Webber

Summary

  • This Article examines the appeals process for tax whistleblower awards for consistency with fundamental taxpayer rights and existing law.
  • This Article uses the most recent Taxpayer Bill of Rights as a normative lens to examine the forum, standard of review, and available administrative record for tax whistleblower appeals.
  • While the lack of effective review is a problem for whistleblowers, it can also be viewed as a problem for the Service and the Whistleblower Program if potential whistleblowers are dissuaded from submitting tips.
No Appeal for You: Reforming Appeals for Tax Whistleblowers
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Abstract

In the United States, 83% of taxpayers voluntarily pay their federal taxes. For the remaining 17% of taxpayers, the Internal Revenue Service (“Service”) struggles to collect the taxes owed: approximately $400 billion annually. To supplement its enforcement budget and capabilities, the Service utilizes the Whistleblower Program. The Program makes awards to whistleblowers who submit a tip resulting in additional tax receipts. The Program’s success relies on attracting whistleblowers who submit quality tips that uncover fraud or underpayment the Service would likely otherwise not uncover. Since the Program’s inception, however, tax whistleblowers have had limited ability to challenge awards they received, or did not receive.

Tax whistleblowers may challenge the Service’s award determinations only in Tax Court under a highly deferential abuse-of-discretion standard and using an often underdeveloped administrative record. The limited forum, high standard of review, and incomplete administrative record effectively forecloses meaningful review of the agency’s award determinations. While the lack of effective review is a problem for whistleblowers, it can also be viewed as a problem for the Service and the Whistleblower Program if potential whistleblowers are dissuaded from submitting tips because they perceive that they will be treated unfairly or fail to be compensated for the professional and personal risks they undertake in blowing the whistle.

With a goal of strengthening the Whistleblower Program and improving its reputation for fairness, this Article examines the appeal process for tax whistleblower awards for consistency with fundamental taxpayer rights and existing law. Specifically, this Article uses the Taxpayer Bill of Rights (TBOR) as a normative lens to examine the forum, standard of review, and available administrative record for tax whistleblower appeals. While scholarly debate regarding the private enforceability of the TBOR is ongoing, these rights are “derived from provisions that are already part of the tax laws or procedures.” In other words, the TBOR reflects existing rights found in other sources. Even if the TBOR’s codified rights are not privately enforceable, they are, at the very least, aspirational standards for tax administration. Accordingly, they form an appropriate lens for conducting a normative analysis of how the Service treats those with whom it interacts.

In using the TBOR to examine whistleblower appeals rights, we find that each of the three primary components of whistleblower appeal rights—forum, standard of review, and administrative record—fail to fulfill the standards expressed in the TBOR. Specifically, the rights “to challenge the position of the Internal Revenue Service and be heard,” “to appeal a decision of the Internal Revenue Service in an independent forum,” “to be informed,” and “to a fair and just tax system” are not fulfilled by current interpretations for permissible forum, standard of review, and administrative record. When compared to taxpayers who interact with the Service in analogous ways, whistleblowers have fewer administrative and judicial forum options and must surmount higher standards of review with a less developed factual record. To address these challenges and fulfill the TBOR, we propose that tax whistleblowers have expanded forum access beyond the Tax Court. Whistleblowers should also be permitted to access the intermediate administrative appeal forum, the IRS Independent Office of Appeals. We also propose that whistleblowers’ appeals be subject to a de novo standard of review on an expanded administrative record. These proposals are opportunities and standards available to others who challenge the Service’s actions and decisions. We posit that these proposals will affect meaningful change and enhance the fairness, and ultimately the effectiveness, of the Whistleblower Program.

“The tax gap has many underlying causes including complexity, opaque sources of income and insufficient IRS enforcement. Budget cuts over the past decade have resulted in an agency that lacks the capacity to address sophisticated tax evasion efforts.”

I. Introduction

In the United States, 83% of taxpayers voluntarily pay their federal taxes. For the remaining 17% of taxpayers, the Internal Revenue Service (“Service”) struggles to collect the taxes owed: approximately $400 billion annually. To supplement its enforcement budget and capabilities, the Service utilizes the Whistleblower Program (“Program”). The Program makes awards to whistleblowers who submit a tip resulting in additional tax receipts. The Program’s success relies upon attracting whistleblowers who submit quality tips that uncover fraud or underpayment the Service would likely otherwise not uncover. Since the Program’s inception, however, tax whistleblowers have had limited ability to challenge awards they received, or did not receive.

Tax whistleblowers may challenge the Service’s award determinations only in Tax Court under a highly deferential abuse-of-discretion standard and using an often underdeveloped administrative record. As more fully explored in this Article, the limited forum, high standard of review, and incomplete administrative record effectively forecloses meaningful review of the Service’s award determinations. While the lack of effective review is a problem for whistleblowers, it can also be viewed as a problem for the Service and the Whistleblower Program if potential whistleblowers are dissuaded from submitting tips because they perceive that they will be treated unfairly or fail to be compensated for the professional and personal risks they undertake in blowing the whistle.

With a goal of strengthening the Whistleblower Program and improving its reputation for fairness, this Article examines the appeal process for tax whistleblower awards for consistency with fundamental taxpayer principles and existing law. Specifically, this Article uses the principles found within the Taxpayer Bill of Rights (TBOR) in section 7803(a)(3) as a normative lens to examine the forum, standard of review, and available administrative record for tax whistleblower appeals. While scholarly debate regarding the private enforceability of the TBOR is ongoing, its principles are “derived from provisions that are already part of the tax laws and procedures.” In other words, the substance of the TBOR reflects existing rights found in other sources. Even if the TBOR’s codified rights are not privately enforceable, they are, at the very least, aspirational. Treating the statements within the TBOR as aspirational standards or guiding principles for tax administration provides a framework for applying a law, originally intended to assist taxpayers, to whistleblowers, who are admittedly different than taxpayers. This Article argues that the TBOR and the principles it espouses provide an appropriate lens for conducting a normative analysis of how the Service treats those with whom it interacts—both taxpayers and whistleblowers.

In using the principles of the TBOR to examine whistleblower appeals, we take the position that all three primary components of whistleblower appeals—forum, standard of review, and administrative record—contrast with the principles expressed in the TBOR. Specifically, the guiding principles regarding the ability “to challenge the position of the Internal Revenue Service and be heard,” “to appeal a decision of the Internal Revenue Service in an independent forum,” “to be informed,” and “to a fair and just tax system” are not met by current interpretations for permissible forum, standard of review, and administrative record. When compared to taxpayers who interact with the Service in analogous ways, whistleblowers have fewer administrative and judicial forum options and must surmount a higher standard of review with a less developed factual record. To address these challenges and fulfill the TBOR’s guiding principles, we propose that tax whistleblowers have expanded forum access beyond the Tax Court. Whistleblowers should also be permitted to access the intermediate administrative appeal forum, the IRS Independent Office of Appeals. We also propose that whistleblowers’ appeals be subject to a de novo standard of review on an expanded administrative record. These proposals are opportunities available to others who challenge the Service’s actions and decisions. We posit that these proposals will affect meaningful change and enhance the fairness, and ultimately the effectiveness, of the Whistleblower Program.

II. The Whistleblower Program in Context

The Service has rewarded whistleblowers since 1867. The Service compensated early whistleblowers using a statute permitting discretionary payments. While the possibility of compensating whistleblowers has existed since the Civil War era, the actual use of whistleblowers in tax enforcement from 1876 through 2006 was limited. Hoping for more whistleblower tips to increase tax collection, Congress passed the Tax Relief and Health Care Act of 2006 formalizing the Whistleblower Program and expanding its scope. The Act, among other things, authorized the Whistleblower Office to process whistleblower claims and established a new category of mandatory whistleblower awards. The new award structure provided clarity for mandatory award calculations and removed award caps. Congress hoped these changes would entice whistleblowers with information about costly tax evasion to come forward.

A. Measuring the Effectiveness of the Whistleblower Program

Recent data indicate that these changes have had very modest but cost-effective success. In Fiscal Year 2020, the Service paid $86 million in awards when it collected $472 million in revenue. While 169 whistleblowers took home award money in FY 2020, thousands more whistleblowers received nothing for reporting tax evasion. The Service has requested in its FY 2022 budget $7.4 million for the Whistleblower Program, which is 0.14% of the Service’s enforcement budget and 0.06% of the total budget request. As an investment of limited agency resources, the use of whistleblowers provides a phenomenal return. Considering the revenue recovered ($472 million) and the resources expended ($93 million, including $7 million in budgeted expenses and $86 million in awards), the return on investment is enormous, nearly 386%. This is a very rough calculation that likely undercounts ancillary agency expenses required to bring these cases to conclusion; however, this calculation also does not consider the improved tax morale from public disclosures of tax fraud brought to justice. The calculation also does not consider the increase in agency knowledge acquired from each successful whistleblower-generated case.

Tax whistleblowers are a cost-effective way to improve enforcement, but they also correct the inherent information asymmetry within the federal tax system. “Asymmetric information is a core problem for modern tax laws because the taxpayer knows the relevant facts—such as the details of the transactions that he or she engaged in—while the government does not.” Information asymmetry exists among the agency and taxpayers because tax forms request aggregated or summarized information for the tax year. Even when set forth on a supporting schedule, information is rarely broken down to the level of a detailed transaction. Information asymmetry also exists because third-party information reporting to the Service is only required for some tax information and economic transactions. Indeed, agency data clearly shows that more third-party information reporting is correlated with increased voluntary compliance. In other words, the more information that taxpayers and third parties must report to the Service, the more likely taxpayers are to comply because they know any failure to comply would be easily caught. The contrapositive is also true: the less information that taxpayers and third parties are required to disclose to the Service, the less likely taxpayers are to comply because they know that they have an informational advantage in such a situation. This inherent information asymmetry is a disadvantage for the Service in discovering and successfully enforcing the tax law, and something for which a whistleblower can assist.

While a whistleblower can assist in uncovering undisclosed (or disguised) tax avoidance or tax evasion, or explaining a complex transaction, whistleblowers can also improve existing agency enforcement mechanisms. The Service frequently uses the Discriminant Function System (DIF), which is a secret algorithm, to rate a tax return for its potential underreporting of income. This DIF scoring system is formulaic and assesses the likelihood of underreporting without factoring in personal or supplemental information. While a whistleblower tip must be vetted to determine its accuracy, the use of such a tip is administratively cost-efficient because it provides more targeted criteria for the selection of a particular taxpayer for audit, as well as details on potential tax fraud that would not appear in the DIF scoring process for audit selection. Successful whistleblower cases could be used by the agency to improve the DIF system for flagging problematic returns and discovering possible tax evasion tactics.

In sum, tax whistleblowers have proved to be cost-effective enforcement resources with a high return on investment. They help correct structural informational asymmetry problems in tax enforcement and can assist in refining other agency enforcement tools, like the DIF scoring algorithm. If all this is true, it is hard to understand why so few whistleblowers are utilized by the agency. Indeed, it would appear the agency should be doing everything within its control to encourage whistleblowers to come forward.

To maintain a viable and cost-effective Whistleblower Program, the Service should encourage whistleblowers to submit quality tips and should provide whistleblowers with a fair process for providing them with rewards commensurate with the information submitted. One way to ensure a fair process is to allow for a reasonable appeal process if whistleblowers believe they should have been granted an award but failed to receive one. This is particularly true for whistleblowers who assisted in the investigative process and provided supplemental information beyond the whistleblower tip submission.

B. The Whistleblower Experience

Tax whistleblowers who have filed appeals regarding their failure to receive an award often present a frustrating picture. One such taxpayer, Joseph Insinga, felt a favorable award determination was all but guaranteed based on the tip information he provided to (and followed up by communications with) the Whistleblower Office. After Insinga submitted a tip to the Service, he was contacted numerous times by Service employees to explain the complex business transactions and documents surrounding the alleged tax underreporting. Insinga fully cooperated throughout the investigation, and he documented numerous emails and phone calls with Service employees about the substance of his submission. Insinga’s knowledge of the alleged tax evasion was particularly helpful given the complex nature of the underlying tax transactions. In his ensuing Tax Court petition challenging the Service’s refusal to grant him a whistleblower award, Insinga stated that

[o]nly the highest level of management at Rabobank, from Petitioner’s management position and above, could have possibly accessed this global information. Petitioner alleges that beside himself, only four (4) other people within Rabobank’s Corporate Finance Group, could possibly have had access to and the capability of divulging all of the information and documentation pertaining to all of the transactions that Petitioner had submitted to the IRS.

Despite years of cooperation from Insinga, the Whistleblower Office subsequently informed Insinga, for the first time, that there were other sources of information related to his whistleblower award claim. Insinga filed a Tax Court petition seeking discovery regarding his whistleblower award claim. Faced with Insinga’s pending Tax Court case, the Whistleblower Office issued an award denial to Insinga. Ultimately, Insinga died without receiving compensation for the valuable (as alleged by Insinga) information that he submitted 14 years earlier to the Service.

Insinga’s case highlights the hardship a whistleblower faces in challenging a whistleblower determination. Insinga believed that he had provided significant assistance to the Service, and he also believed that the Service had settled disputes with the taxpayers on whom he had blown the whistle. Insinga filed numerous motions for discovery to find evidence supporting his entitlement to an award. Skeptical that the Service had provided Insinga with an accurate and complete administrative record, the Tax Court ordered the Service to produce additional documents. However, the court was reluctant to provide Insinga with all of the documents he requested primarily because of taxpayer privacy rights protected by section 6103. In addition to document production, the court also ordered the Service to respond to interrogatories. The court ultimately permitted discovery because it questioned the completeness of the Service’s administrative record. The Tax Court has contemplated similar additions to the administrative record in other whistleblower cases.

Insinga’s case garnered media attention, and cases like Insinga’s create a narrative that the Whistleblower Program can ill afford. Insinga’s treatment by the Service is not an isolated event. Indeed, no whistleblower award appeal has ever succeeded. Potential whistleblowers who hear of Insinga’s and others’ experiences may be discouraged from submitting tips, and yet the Service presumably needs whistleblowers to supplement its enforcement efforts. When the Service allows whistleblowers to assist enforcement but adheres to a process that fails to fairly compensate them for their contributions and risk, the Whistleblower Program and its contribution to tax enforcement are jeopardized.

III. Whistleblower Claims, Awards, and Appeals

In the experience of many whistleblowers, the Whistleblower Program is not living up to its potential and is not achieving its desired results. To understand how a Program with such evident potential fails to achieve it, we must understand how the system works. Below, we briefly outline the tax whistleblower claim, award, and appeals process to lay a foundation for critically considering whistleblower appeal rights.

A. Whistleblower Claims Under Section 7623

Under the Whistleblower Program, whistleblowers may submit a claim under the traditional discretionary system (a “section 7623(a) claim”) or a claim that alleges substantial tax underpayments under section 7623(b) (a “section 7623(b) claim”). Section 7623(b) requires allegations of tax underpayments of at least $2 million for businesses or $200,000 for individuals. While the Service has complete discretion for paying whistleblowers submitting section 7623(a) claims, the statute requires that the Service pay whistleblowers who file section 7623(b) claims an award of 15–30% of the proceeds collected (i.e., aggregate revenues received because of the whistleblower’s submitted tip). Awards to whistleblowers who submit tips based on public information, such as an administrative hearing or from the news media, are capped at ten percent of the proceeds collected. For the whistleblower to receive an award, the information submitted in the claim must be the “but for” cause that proceeds were collected; the information may cause the Service to initiate a new action, expand the scope of an ongoing action, or continue pursuing an ongoing action so long as the whistleblower’s information substantially contributes to the action.

The Service has long struggled to incorporate the assistance of whistleblowers into its examination (or audit) function, partially because of prior agency policies and partially because of the agency’s internal cultural resistance to working with whistleblowers. The lengthy Service processes for taxpayer audits and collections, and for whistleblower claim processing, result in whistleblowers waiting many years with little, if any, communication (or, indeed, compensation) from the Whistleblower Office. As a result, many whistleblower advocates have voiced strong frustration with the lack of communication between whistleblowers and the Whistleblower Office. While, in theory, a tax whistleblower could be seen as a partner and resource working alongside the Service, in practice significant tension exists between whistleblowers and the Service. More recent statutory changes in 2019 clarified the agency’s ability to communicate and collaborate with whistleblowers; however, whistleblowers encounter near constant uncertainty throughout their relationship with the Service.

The Program has undergone minor statutory and administrative changes since the expansion of section 7623 in 2006. Most recently, the 2019 Taxpayer First Act addressed the disclosure of information to tax whistleblowers and added retaliation protection that whistleblowers before the Securities and Exchange Commission (SEC) have long enjoyed. The revisions add some clarity to a whistleblower’s role in Service examinations and to the ability to exchange information with the Service, subject to confidentiality rules. Additionally, the amendment provides whistleblowers with the ability to request status updates about their claims. While these statutory amendments somewhat improve collaboration and add retaliation protection, they do not address the key issue for whistleblowers: getting paid.

B. Appealing a Determination

Tax whistleblowers are at the mercy of the Whistleblower Office for their award determination and have one limited option to appeal an award decision. Under section 7623, a whistleblower may appeal an award determination to the Tax Court within 30 days. The statutory right to appeal depends upon whether the whistleblower has received a “determination” within the meaning of the statute.

The Tax Court decided the first major challenges to an award determination in Cooper v. Commissioner, writing in two separate opinions. In Cooper I, the whistleblower challenged the Service’s refusal to award him any collected proceeds under section 7623. The Tax Court addressed whether the denial of an award is appealable as a “determination” under section 7623. The court sided with the whistleblower, relying on the legislative intent as found in the Joint Committee on Taxation’s technical explanation of section 7623(b)(4) that “[t]he provision permits an individual to appeal the amount or a denial of an award determination to the United States Tax Court.”

While Cooper I appeared to be a victory for whistleblower rights allowing the appeal of denials as well as awards, the court disappointed whistleblowers with its findings in a subsequent decision in the same matter. In Cooper II, the whistleblower asked the Tax Court to require the Service to act on his tip. He requested the court to “direct [the Service] to undertake a complete re-evaluation of the facts in this matter, begin an investigation, open a case file, and take whatever other steps are necessary to detect an underpayment of tax.” The Tax Court declined to order agency action and granted the Service summary judgment. The court found that the Service’s decision not to pursue the substance of Cooper’s claim was entirely within the agency’s discretion. In other words, the Tax Court was unwilling to order the Whistleblower Office to investigate a whistleblower’s tip.

As a result, the Cooper decisions left whistleblowers with only a limited victory. Under these decisions, the Tax Court would exercise its jurisdiction to review awards, award amounts, or the denial of an award; however, the Tax Court would not exercise any authority to compel the Service to investigate a whistleblower tip.

Despite the precedent the Tax Court announced in Cooper I, in which the court held that it had jurisdiction to review a whistleblower award denial, in January 2022 the D.C. Circuit Court of Appeals issued a (somewhat surprising) decision in Li v. Commissioner, in which it significantly limited the Tax Court’s jurisdiction to hear award denials. Li had submitted a whistleblower tip, but the Whistleblower Office did not forward the tip for investigation because the Office had found the tip to contain vague and speculative information. Li filed a petition in Tax Court requesting a review of the Service’s refusal to investigate the claim. The Tax Court ruled in favor of the Service, and Li appealed to the D.C. Circuit. Although neither party in Li had initially made any jurisdictional challenges on appeal, the government in a subsequent filing with the appellate court did, in fact, challenge the Tax Court’s jurisdiction to hear Li’s case. The Court of Appeals evidently agreed, for it held that “the Tax Court lacks jurisdiction to hear appeals from threshold rejections of whistleblower award requests.” Concluding that Cooper I was “wrongly decided,” the Court of Appeals found that “[a] threshold rejection of a whistleblower’s Form 211 for vague and speculative information is not a negative award determination, as there is no determination as to an award under subsections (b)(1)-(3) whatsoever.” The court’s conclusion was based on a close reading of section 7623 that

an award determination by the IRS arises only when the IRS “proceeds with any administrative or judicial action described in subsection (a) based on information brought to the Secretary’s attention by [the whistleblower] . . . .” A threshold rejection of a Form 211 by nature means the IRS is not proceeding with an action against the target taxpayer.

On its face, Li did not eliminate the Tax Court’s jurisdiction to review all award denials; it only eliminated appeals of threshold rejections. However, the sweeping language at the end of the decision suggests that it will likely be read more broadly than merely preventing appeals for claims rejected for providing only vague and speculative—or similar—information. Specifically, the court’s observation that section 7623(b)(4) “confers jurisdiction only when there is both an IRS action based on whistleblower information and proceeds collected from that action” invites an overly broad reading beyond the facts in Li. The Court of Appeals never states what “IRS action” would be sufficient, and that lack of guidance may well create even more uncertainty for whistleblower appeals. Moreover, all whistleblowers will face this uncertainty because the Tax Court’s decisions under section 7623 are all appealed to the D.C. Circuit Court of Appeals. At present, Li is binding precedent for the Tax Court’s decisions in tax whistleblower cases.

This decision by the D.C. Circuit further limits the ability of whistleblowers to challenge Service actions (or inactions) regarding whistleblower tips they have submitted. For whistleblowers seeking judicial review of Whistleblower Office decisions, any proceeding must have progressed to taxpayer examination (as well as assessment and successful collection) to provide a potential avenue for challenge. However, even if examination, assessment, and collection have occurred, whistleblowers cannot be certain that these facts are enough to ensure that the Tax Court would order the Service to issue an award. Because no whistleblower has ever won an appeal, it is unclear what facts, if any, would be sufficient to justify ordering an award on appeal.

IV. The Rights of Tax Whistleblowers to Challenge Awards

In general, tax whistleblowers are treated significantly worse and have fewer options for resolving any dispute with the Service than if they were taxpayers. Whistleblowers have a single venue for hearing their dispute judicially—the Tax Court—while taxpayers have three different options and longer time periods for filing. This limited opportunity for dispute resolution for whistleblowers, as compared to taxpayers, is limited further when opportunities for administrative appeal within the agency are considered. While most other taxpayers have the opportunity to choose an intermediate administrative review in the agency’s Independent Office of Appeals before even exercising their judicial options, this opportunity for administrative appeal is not available to whistleblowers. Furthermore, when a whistleblower arrives in Tax Court to challenge a determination without an intermediate appeal, the Tax Court hears a truncated case and uses a highly deferential standard for review. Compared to taxpayers, whistleblowers have a more limited opportunity to develop evidence and make their case. And whistleblowers must overcome an abuse-of-discretion standard, which is higher than the standard more often used by the Tax Court when hearing other disputes. In short, whistleblowers having disputes with the Service are not treated like others with analogous agency disputes.

A. Forum

A whistleblower seeking to challenge an award determination from the Service has only one venue in which to proceed—the Tax Court. Taxpayers with federal tax disputes may select any one of three judicial options for challenging the Service’s actions. Taxpayers may choose to have their dispute heard in federal district court or the Court of Federal Claims, or avail themselves of the opportunity to be heard in the Tax Court. Whistleblowers, however, may only challenge a determination in the Tax Court. The primary tax whistleblower statute, section 7623, grants whistleblowers a short window and limited venue to challenge whistleblower awards (or denials). Specifically, the statute states that “[a]ny determination . . . may, within 30 days of such determination, be appealed to the Tax Court (and the Tax Court shall have jurisdiction with respect to such matter).” The limited venue is a departure from jurisdiction to hear tax disputes with the Service generally.

The tax whistleblower statute, section 7623, only contemplates judicial review of a determination in the Tax Court. It is entirely silent on any intermediate or administrative remedies; however, the statute grants broad authority for agency’s adoption of regulations. The section 7623 regulations provide the opportunity for whistleblowers to comment on an award determination, rejection, or denial. Under these regulations, a whistleblower receiving a denial or rejection has 30 days to submit comments to the Whistleblower Office. After reviewing the whistleblower’s comments, the Whistleblower Office will provide the basis for rejecting the whistleblower’s comments or make a preliminary award recommendation.

When (and if) the Service makes a preliminary award recommendation for a section 7623(a) claim, a whistleblower can similarly provide comments within 30 days. For a section 7623(b) claim, the Service sends the whistleblower a preliminary award recommendation, which is expressly not a “determination” triggering appeal rights under the statute. Upon receipt, a whistleblower can (1) do nothing, (2) waive all of her administrative and judicial appeal rights and accept the recommendation, (3) sign a confidentiality statement to have the opportunity to review a more detailed report for the basis for the recommendation, or (4) submit comments within 30 days. For whistleblowers receiving an award, denial, or rejection, the process provided by the regulation, in so far as it allows whistleblowers to submit comments to the Whistleblower Office within 30 days, does not provide the opportunity for any meaningful appeal as the process would appear to lack objectivity. The party (the Whistleblower Office) reviewing the whistleblower’s objections to the determination, denial, or rejection is the same party (the Whistleblower Office) that made the initial determination.

Other than the comment procedure described above, the regulations are silent as to whether a whistleblower may access the agency’s internal appeals apparatus available to other taxpayers. The Service has long offered other taxpayers the opportunity to have their disputes reviewed by an internal agency appeals officer in some form or another. An early version was the independent Special Advisory Committee, created in 1927, followed by Technical Staff with settlement authority in 1933, and the Appeals Division in 1978. The Taxpayer First Act of 2019 established the latest, and also the most formal and binding form of agency review, in the Independent Office of Appeals. The purpose of the Independent Office of Appeals is to

resolve Federal tax controversies without litigation on a basis which—(A) is fair and impartial to both the Government and the taxpayer, (B) promotes a consistent application and interpretation of, and voluntary compliance with, the Federal tax laws, and (C) enhances public confidence in the integrity and efficiency of the Internal Revenue Service.

Moreover, the Office “shall be generally available to all taxpayers.” This is newly codified language and arguably a new mandate for the Service. Prior to establishment of the Independent Office of Appeals, the Service historically gave itself some limited exceptions to the availability of the agency’s appeals office. The Service made no exception for whistleblowers; then again, the Service has never invited whistleblowers to make use of the appeals office or its processes. Even in “no immediate tax consequences” cases, it considers such cases “when requested by the taxpayer.”

When whistleblowers disagree with the Service, they have no opportunity for an intra-agency appeal with a different decision maker, unlike all other taxpayers before the Independent Office of Appeals. Moreover, whistleblowers have but a single forum for judicial review that can only be accessed for 30 days. In comparison, other taxpayers have three forums, including the Tax Court with access for 90 days, and may have access to the federal district courts or the Court of Federal Claims for timely refund lawsuits beyond the 90-day limitations period.

B. Administrative Record

When tax whistleblowers appeal a determination to the Tax Court, the court uses the administrative record as the basis for the appeal. As the Supreme Court has stated, the contents of the administrative record are to receive “a thorough, probing, in-depth review.”

Because both section 7623 and its legislative history are silent as to the appropriate record for the review of whistleblower appeals, the Tax Court has applied applicable administrative law. Under the Administrative Procedure Act (APA), judicial review of an administrative agency’s action is of “the whole record, or those parts of it cited by a party.” Often known as the record rule, it is the default scope of APA judicial review. There are, however, several exceptions to this default rule. In Esch v. Yeutter, the D.C. Circuit Court of Appeals recognized that “it may sometimes be appropriate to resort to extra-record information to enable judicial review to become effective.” The opinion cited eight separate exceptions to the record rule, which subsequent cases appear to have narrowed to four; other Courts of Appeals have determined their own alternative set of exceptions, with as few as one and as many as four or five exceptions. Little is clear, apart from the fact that exceptions to the record rule differ among the circuits. In 2018, the Tax Court was still citing Esch v. Yeutter as expanding the record in the following six instances:

when agency action is not adequately explained in the record; when the agency failed to consider relevant factors; when the agency considered evidence which it failed to include in the record; when a case is so complex that a court needs more evidence to enable it to understand the issues clearly; where there is evidence that arose after the agency action showing whether the decision was correct or not; and where the agency’s failure to take action is under review.

Because the Tax Court’s decisions in whistleblower actions under section 7623 are appealed to the D.C. Circuit Court of Appeals, the Tax Court should apply that Circuit’s interpretation of the record rule in a whistleblower action.

The APA provides no definition of “the whole record,” nor does the statute explain how to ascertain the whole record. Courts offer an agency “a presumption of regularity” as to what the agency declares to be the administrative record, but courts do not permit an agency to “unilaterally decide what constitutes an administrative record.” Nevertheless, the Service has attempted to define the contents of a whistleblower administrative record. The regulations under section 7623 define a whistleblower administrative record as “all information contained in the administrative claim file that is relevant to the award determination and not protected by one or more common law or statutory privileges.”

A limited “record rule” differs from the Tax Court’s traditional scope of review that allows for the presentation of evidence in tax disputes. The tax whistleblower’s statutory right to an appeal is nearly identical with the appeal rights for Collections in Due Process (CDP) cases in that there is a 30-day window for appeal of the determination. The language from the CDP provision in section 6330(d) provides that “[t]he person may, within 30 days of a determination under this section, appeal such determination to the Tax Court (and the Tax Court shall have jurisdiction with respect to such matter).” Almost identically, section 7623(b) provides that “[a]ny determination regarding an award under paragraph (1), (2), or (3) may, within 30 days of such determination, be appealed to the Tax Court (and the Tax Court shall have jurisdiction with respect to such matter).” CDP cases generally allow for the presentation of evidence beyond the administrative record.

The Tax Court has nevertheless been reluctant to consider new evidence in tax whistleblower cases. Indeed, the vast majority of whistleblower appeals are resolved on summary judgment in favor of the Service. The few cases that have survived summary judgment have ultimately been resolved, too, in favor of the Service. To date, there has not been a single successful challenge to a whistleblower determination. As the court noted in Kasper v. Commissioner, “[s]ince the enactment of section 7623(b) in 2006, few—if any—whistleblower cases have reached this Court on their merits . . . .”

As one of the first whistleblower cases to reach the Tax Court on the merits, Kasper forced the court to explore “the proper scope and standard of review to apply in whistleblower cases . . . .” In that case, Kasper submitted a whistleblower tip to the Service alleging that his employer, Target, violated the overtime pay requirements with its policies, which caused it to underpay wages. The Service denied Kasper’s claim for an award, citing boilerplate language that “your information did not cause an investigation or result in the recovery of taxes, penalties, or fines.” However, Kasper noted that the Service had successfully settled claims for employment taxes during a bankruptcy proceeding for $37.5 million that he believed were a result of the information he provided. Kasper challenged the Whistleblower Office’s denial of his award, but the Tax Court upheld the denial. The court found the unpaid wages to be a matter for the Department of Labor and not an issue for the Service because no tax is owed on unpaid wages.

While the result was unfavorable for Kasper, the Tax Court expressed some willingness to supplement the administrative record if the record is incomplete. As the court noted, “[t]he record rule doesn’t always tell us to stop with the record.” The court expressed caution in allowing the agency the unilateral authority to determine what constitutes the administrative record and a willingness to allow supplemental information to be entered as part of the record if an exception to the record rule applies.

The court also noted the possibility that the Whistleblower Office could distribute a whistleblower claim to a Service division but fail to follow up regarding how (if at all) the information was used. If this occurred, a court’s review limited to the administrative record would be insufficient to determine a whistleblower award. The court permitted Kasper to supplement the administrative record with the Service’s bankruptcy file. Nevertheless, Kasper’s supplemental evidence was insufficient to convince the Tax Court that his tip information produced collected proceeds because the standard procedure for the Service in bankruptcy claims is to review the employment tax issues. In light of Kasper, whistleblowers who wish to supplement the administrative record must make a compelling case for an exception to the record rule.

C. Standard of Review

When Congress overhauled the Whistleblower Program in 2006, it gave the Whistleblower Office the exclusive task of determining whether an applicant qualifies as a whistleblower and, if so, the amount of any monetary award. Applicants who believe the Service erred may appeal to the Tax Court. But what amount of deference should the Tax Court give the Whistleblower Office’s award determination? According to the Tax Court, the answer lies in the role Congress envisioned that the Tax Court would play in whistleblower claims. Is the Tax Court a trial court or an appellate court in whistleblower cases?

In most of its business, the Tax Court acts as a trial court. Indeed, the Tax Court’s creation was a legislative attempt to make it an alternative to federal district courts. Its principal function is as a trial court in deficiency and overpayment cases. When the Service and a taxpayer disagree about tax owed by the taxpayer, both the Service and taxpayer fully present the facts and law in their case before the Tax Court. In deficiency and overpayment cases, the Service and taxpayers act as litigants in a trial court; they engage in discovery and motions practice. The Tax Court hears any evidence and arguments, including evidence and arguments not previously presented during the Service determination.

Deficiency and overpayment cases are subject to a de novo standard of review for agency action. De novo review requires the court to render a decision untethered to any factual or legal conclusion made by the agency and without giving deferential weight to the agency’s determinations. Courts have concluded that the Tax Court’s de novo standard of review in deficiency cases is a matter of Congressional mandate; Congress tasked the Tax Court to “determine” the appropriate relief, not just to hear appeals. In Wilson v. Commissioner, the Ninth Circuit found this Congressional phrasing critical. Had Congress wanted the Tax Court to simply act as a reviewing court, it would have said so. Instead, Congress chose language which granted the Tax Court the discretion to find the right result, which implies a grant of de novo review.

The Tax Court’s de novo standard of review of Service determinations in deficiency/overpayment cases stands in stark contrast to the traditional review of other federal administrative agency determinations: abuse of discretion. Section 706 of the APA provides six standards of review:

(A) arbitrary, capricious, an abuse of discretion, or otherwise not in accordance with law;

(B) contrary to constitutional right, power, privilege, or immunity;

(C) in excess of statutory jurisdiction, authority, or limitations, or short of statutory right;

(D) without observance of procedure required by law;

(E) unsupported by substantial evidence in a case subject to sections 556 and 557 of this title or otherwise reviewed on the record of an agency hearing provided by statute; or

(F) unwarranted by the facts to the extent that the facts are subject to trial de novo by the reviewing court.

Most commonly, agency determinations are reviewed by trial courts using the first “abuse-of-discretion” standard; that is, an agency’s determination will be reversed if its conclusion is “arbitrary, capricious, an abuse of discretion, or otherwise not in accordance with law.”

In considering the standard of review for tax whistleblowers, the Tax Court concluded that the appropriate standard is “abuse of discretion.” Referencing the logic of Wilson, the Kasper court focused on section 7623(b)(4)’s statement that the Service’s whistleblower award may be “appealed to the Tax Court” and explained that the court will not substitute its judgment for that of the Whistleblower Office. The court reasoned that the whistleblower does not have an underlying tax liability to dispute; rather, the court has jurisdiction only to review the determination of the Whistleblower’s Office to grant or deny an award.

Under an abuse-of-discretion standard, the Tax Court must limit its review to identify whether the Whistleblower Office made any errors in applying the law or assessing the facts. Importantly, the identification of errors is limited to the administrative record. This is a problem for current and future whistleblowers because it puts the whistleblowers in an unbalanced power struggle with the Whistleblower Office. A whistleblower challenging a denial or the amount of an award has no ability to submit additional information to the Tax Court if the administrative record is lacking. If the only way for a whistleblower to have a successful appeal is to demonstrate Whistleblower Office errors, and the Whistleblower Office controls the record that will be examined, at what point does the whistleblower have an opportunity to present his or her side of the story? The status quo process presumes the administrative record must be accurate. But what if it is not? The abuse-of-discretion standard sets an unreasonably high bar for whistleblowers that no whistleblower to date has been able to overcome in Tax Court.

V. Conceptualizing Whistleblower Rights Using the Principles Within the Taxpayer Bill of Rights

Under the current forum, administrative record, and standard of review, we think whistleblowers are foreclosed from meaningful appeal of the awards and denials made by the Whistleblower Office. With the absence of a single successful appeal in 14 years of whistleblower claims, whistleblower appeals are ripe for reform. The challenge is how to conceptualize tax whistleblower appeals. The following Part makes the case for analyzing tax whistleblower appeals in the same manner as scholars analyze the rights of taxpayers who appear before the Service.

Whistleblowers may be U.S. taxpayers; however, in submitting information about others’ violations to the Service, they are not acting in their capacity as taxpayers. We first consider whether to conceptualize whistleblowers as analogous to defendants, qui tam relators, or securities whistleblowers. As explained more fully below, none of these conceptualizations and their accompanying analytical frameworks fit tax whistleblowers neatly. When we consider what tax whistleblowers do and the regulatory needs of their interactions with the Service, we ultimately conclude that tax whistleblowers interact with the Service much like taxpayers. Given this conclusion, we sought principles that govern the interactions between the Service and taxpayers. Thus, the principles contained within the most recent TBOR present an appropriate lens for considering the interactions between the Service and tax whistleblowers. We use the TBOR principles to view the forum, record, and standard of review issues for tax whistleblowers.

Use of the TBOR is not without controversy, however. This Part will also address the scholarly divide concerning the existence of a private right of action under the TBOR. The Part ultimately concludes that, even without a private right of action, the principles outlined in the TBOR provide an appropriate analytical lens for tax whistleblower appeals because the TBOR’s principles are (or should be) already embedded in tax law. The TBOR’s principles offer an appropriate normative basis for considering the interactions between the Service and others, including tax whistleblowers.

A. Common Scholarly Frameworks Are Ill Suited for Analyzing Whistleblower Rights

Scholars have previously struggled to examine tax whistleblower rights. Many of the common frameworks for considering appeal rights do not suit tax whistleblowers. Tax whistleblowers are not like other judicial or administrative claimants. The frameworks and literature for defendants, qui tam relators, and even securities whistleblowers are ill suited for tax whistleblowers.

Whistleblowers are neither the accused nor the defendant and, accordingly, analytical frames and the literature for examining the rights afforded to those under investigation are not a good fit. Similarly, while whistleblowers provide and sometimes develop evidence for enforcement, analytical frameworks and literature for rights and duties for governmental agencies and civil counterparties are not well suited either. Tax whistleblowers lack both authority to, and information about, enforcement, which is a fundamental and critical difference that must be considered when weighing rights. Private regulation in which industry or groups make their own enforcement standards and processes are also not an analytical framework to adopt because whistleblowers collectively are not involved in self-regulation.

Qui tam is not a great analytical fit either. Qui tam is in a public forum and the larger considerations of privacy and anonymity—critical to most tax whistleblowers—are not typically implicated for qui tam relators. More importantly, qui tam relators can control the litigation, access discovery information and litigation strategy, and are privy to the ultimate results of the litigation. Qui tam relators also have clear guidance from the court as to their allocable share of the proceeds and the reasoning to support such a determination. These are overwhelmingly absent in the experience of every tax whistleblower, and the absence of control and information afforded qui tam plaintiffs is a crucial difference. Indeed, the absence of control and information are the primary challenges for tax whistleblowers. A tax whistleblower cannot prosecute a tax evader even when in possession of overwhelming evidence of culpability. A tax whistleblower is not privy to the rationale for the Service’s decision to seek—or not seek—enforcement. A tax whistleblower is not privy to the totality of enforcement and collection for an alleged tax evader. These distinctions make all the difference to tax whistleblowers and necessitate an analytical framework that differs from those applied to qui tam relators.

Even the scholarly research regarding securities whistleblowers is not a well-suited analytical guide to import into tax whistleblower scholarship. Securities whistleblowers often have the same concerns for privacy, anonymity, and retaliation as tax whistleblowers; however, the fundamental purpose of securities regulation is to ensure that sufficient and material information is publicly available. Tax law and its required privacy in section 6103 shields taxpayer information from the public and, in most cases, from whistleblowers. Because tax enforcement is private and shrouded from public view unlike securities enforcement, the Service’s interaction with its whistleblowers is fundamentally different from the interaction of the SEC with its whistleblowers. A tax whistleblower’s lack of access to information presents a key distinction from the analysis of securities whistleblower rights.

Given that the other analytical frameworks and literature, including those concerning civil defendants, qui tam plaintiffs, and securities whistleblowers, are not well suited for considering tax whistleblower rights, we sought another, more appropriate lens to consider how the Service should treat tax whistleblowers.

Tax whistleblowers may or may not be taxpayers. In contrast to taxpayers, tax whistleblowers do not submit a return, are not subject to examination, and do not contest and pay deficiencies. However, tax whistleblowers are similar to taxpayers in several other ways. Tax whistleblowers submit claim forms for processing, require relevant communication and information about their status and account, receive a determination, and often desire to dispute that determination. These interactions are quite similar to the most fundamental experiences of taxpayers: return submission, communication about accounts, deficiency determination, and appeal of deficiencies. We posit that the interactions between the Service and taxpayers, and between the Service and tax whistleblowers, are more similar than they are different.

B. An Alternative Lens: The Principles Within the Taxpayer Bill of Rights

If we adopt the premise that taxpayers and whistleblowers interact with the Service in analogous ways, then the lens for thinking through how the Service should interact with whistleblowers is already codified. Congress has adopted a series of laws it deems the “Taxpayer Bill of Rights” to regulate the relationship between taxpayers and the Service.

In its codification of the TBOR, Congress has made clear how the Service should interact with taxpayers. Scholars debate how we should apply these rights; however, the debate is not about the validity of the taxpayer rights. Rather, the debate concerns whether a taxpayer has a private right of action based on these rights. The following makes the case that the codification is a clear Congressional directive on how the Service should deal with those with whom it has disputes.

1. The Taxpayer Bill of Rights: Versions I Through IV

Congress periodically becomes concerned that the Service provides rough treatment to taxpayers. The Congressional solution has often been to adopt a TBOR. Congress first adopted a TBOR in 1988. In TBOR I, Congress primarily clarified procedures and standards for Service interaction with taxpayers and required the Service to provide the basis for more of its determinations and decisions. It also required the Service to provide a simple statement of taxpayer rights during taxpayer determinations and collections. Congress offered more protection in 1996 via TBOR II. Here, Congress added many substantive rights designed to limit Service overreach during audit and collection; it also created the Office of the Taxpayer Advocate. Congress added TBOR III in 1998 as part of an agency-wide reform within the IRS Restructuring and Reform Act. The TBOR III also provided significant substantive changes, but its most prominent provisions changed the burden of proof in tax cases from its common law roots, expanded innocent spouse relief, and clarified due process in collection. All three TBORs provided incremental improvements and substantive legal changes that benefited taxpayers.

Despite three prior Congressional attempts, the Taxpayer Advocate began publicly arguing for a fourth TBOR try at protecting taxpayer rights in 2007. As then Taxpayer Advocate Nina Olson reasoned:

The United States tax system is based on a social contract between the government and its taxpayers—taxpayers agree to report and pay the taxes they owe and the government agrees to provide the service and oversight necessary to ensure that taxpayers can and will do so. The National Taxpayer Advocate believes that it is in the best interest of taxpayers and tax administration for this unspoken agreement to be articulated in a formal Taxpayer Bill of Rights, which should incorporate a clear statement of taxpayer rights as well as a statement of taxpayer obligations. Moreover, since the U.S. tax system is a mature system, the rights and obligations articulated in the Taxpayer Bill of Rights should be generally derived from provisions that are already part of the tax laws or procedures.

Olson was advocating for an express statement of “rights” that were aggregated in one place and not spread throughout the Code, administrative procedures, or judicial precedent. She states that she was not arguing for a dramatic expansion in rights; she expected these rights to “be generally derived from provisions that are already part of the tax laws or procedures.” While the original proposal’s language is silent about whether it presents expanded rights, Olson later definitively stated that she was not advocating for the TBOR to create any new rights. In support of her proposal, she cited significant research suggesting that many taxpayers are not aware that they have any rights, let alone what such rights would permit. She envisioned a new TBOR to be a communication mechanism that educated taxpayers about their rights. She also believed that communicating taxpayer rights could support and improve the morale of the taxpaying public.

Olson’s 2007 TBOR became reality in incremental steps. In 2014, the Service administratively adopted her recommendations, and Congress codified them in section 7803(a)(3) as part of Protecting Americans from Tax Hikes Act of 2015.

2. The Rights in Section 7803

The most recent TBOR is a series of concise statements. It charges the Commissioner to act in accordance with ten taxpayer “rights.” Specifically, it states:

In discharging his duties, the Commissioner shall ensure that employees of the Internal Revenue Service are familiar with and act in accord with taxpayer rights as afforded by other provisions of this title, including—

(A) the right to be informed,

(B) the right to quality service,

(C) the right to pay no more than the correct amount of tax,

(D) the right to challenge the position of the Internal Revenue Service and be heard,

(E) the right to appeal a decision of the Internal Revenue Service in an independent forum,

(F) the right to finality,

(G) the right to privacy,

(H) the right to confidentiality,

(I) the right to retain representation, and

(J) the right to a fair and just tax system.

C. Using the Taxpayer Bill of Rights

Despite Olson’s statements that the most recent TBOR does not create new rights, there is a scholarly division over whether it provides a private right of action. In other words, can taxpayers use this section to enforce the rights it outlines?

Professor Leandra Lederman argues forcefully in her paper, “Is the Taxpayer Bill of Rights Enforceable?,” that the statements in section 7803 do not offer a private right of action. The crux of her argument is two-fold. First, she shows that section 7803 does not provide a statutory remedy for any of the taxpayer rights. Second, Lederman argues that there is not an implied right of action even in the absence of an express right. In support, she points to Cort v. Ash, a Supreme Court case providing a multi-factor test for implied rights of action. She focuses primarily on the second factor, the legislative intent to create a right of action, and the statutory text itself. She argues that, based on Cort and other precedent, “for a statute to have an implied right of action, the text of the statute itself must clearly indicate the legislature’s intent to create both a cause of action and a private remedy.” She concludes that there was no Congressional intent to create a private right of action or a remedy in section 7803, citing the House report in support. Similarly, Professor Keith Fogg did not find a separate right of action in “Can the Taxpayer Bill of Rights Assist Your Clients?” He argues that the “TBOR serves as a policy statement regarding Congressional goals for the IRS in its interactions with taxpayers.” Other authors have reached similar conclusions.

Notably, Professors Alice Abreu and Richard Greenstein have argued that a private right of action does exist within the most recent TBOR. They base their conclusion on the relationship between the taxpayer and the government. In one argument, they suggest that the relationship between the taxpayer and the government reflects the correlative nature of rights and duties. They state that “the assertion that the rights enumerated by the TBOR are rights taxpayers already had derives from the assumption that the duties the code imposes on government officials create correlative rights in the taxpayers to whom the duties are owed.” They also contemplate the possibility that the relationship between the taxpayer and the government is adversarial and asymmetrical. They suggest that the TBOR codified rights that did not already exist and find support in the fact that Congress did not codify the Taxpayer Advocate’s proposed taxpayer duties.

Abreu and Greenstein have a significantly weaker argument as compared to that of Lederman and Fogg, which they seem to acknowledge in their work. They reason that the TBOR contributes to voluntary compliance by “by enhancing (1) taxpayer awareness of rights, (2) the respect shown taxpayers through the use of rights-based language, and (3) the legitimacy of the tax system and the IRS through the invocation of procedural justice.” They also argue that the TBOR provides a normative basis for taxpayer rights. This last statement is the most useful for the purpose of this analysis.

Indeed, it does not matter if the TBOR affords a private right of action. The ten statements within the TBOR reflect principles already embedded and found within the tax law. In their current form, they are written as obligations of the Commissioner. As Abreu and Greenstein suggest, the substance of the TBOR provides “a normative basis” for considering the interactions between the Service and others. The purpose of this Article is normative: it is to examine the status of whistleblower appeals and determine whether reform is needed and why. For that purpose, the principles within the TBOR provide an appropriate lens to examine the current state of whistleblower appeals and the basis and reasoning to propose changes.

VI. Applying the Principles Within the Taxpayer Bill of Rights to Tax Whistleblowers

The dismal appeal record for whistleblowers demands reconsideration of the existing appeals process. The issues facing tax whistleblowers seeking an appeal—forum, record, and standard of review—together implicate the fourth principle in the TBOR: “the right to challenge the position of the Internal Revenue Service and be heard.” In 2013, the Taxpayer Advocate explained what she meant by this right. She stated that “[t]axpayers have the right to raise objections and provide additional documentation in response to IRS actions or proposed actions, to expect that the IRS will consider their objections and documentation promptly and impartially, and to receive a written response if the IRS finds them insufficient.” The Service agreed with her interpretation and adopted her explanation in full.

Principles within TBOR, other than the right to challenge the position of the Service and be heard, are also implicated. Specifically, the limited forum implicates “the right to appeal a decision of the Internal Revenue Service in an independent forum;” the limited record implicates “the right to be informed;” and the standard of review implicates “the right to a fair and just tax system.” The language of section 7623 in combination with its current interpretation by the Service and the Tax Court do not allow for a meaningful right of appeal. Without a meaningful right to appeal, whistleblowers cannot be assured of receiving the awards to which they are entitled under section 7623.

A. Reforming the Forum

As explained above, tax whistleblowers have a very limited option for appeal of an award (or lack thereof). Tax whistleblowers have only 30 days to challenge the Service’s determination regarding their claim to an award, and they can appeal that determination only to the Tax Court. This starkly contrasts with the options granted to taxpayers generally, who may access any of three different judicial forums and have more time in which to do so. Taxpayers, for example, have 90 days to challenge a tax deficiency determination in the Tax Court, and they may access federal district courts and the Court of Federal Claims following payment of the disputed taxes well beyond that 90-day period. Whistleblowers also have no opportunity for an intra-agency appeal from different decision makers (specifically, the agency’s Independent Office of Appeals), as taxpayers generally do. The forum and time limitations applicable to whistleblowers create significant barriers to meaningful review of the agency’s determination regarding a whistleblower award.

1. The Case for Expanded Forum Options and More Time for Appeal

We think an expansion of forum options beyond a single court is necessary to ensure meaningful judicial review for whistleblower claims. Within the literature, the case for a single forum for tax disputes has been made previously. Scholars point to the Tax Court’s knowledge and expertise, “decisional uniformity and consistency,” and increased certainty and predictability in support of the idea to limit forums for federal tax disputes. While expertise, consistency, and certainty are undoubtedly benefits of a single forum, other countervailing arguments weigh in favor of allowing generalist courts, such as the federal district courts and the Court of Federal Claims, to hear tax disputes. In particular, Professor Steve Johnson has noted the “useful perspectives of the generalist appellate courts, the perceived breadth of understanding of generalist judges compared to specialists, and the greater familiarity of generalists with non-tax sources . . . which may be important to the outcome of particular tax cases.” These reasons pale in comparison, however, to the far more critical reason for multiple forums for tax disputes. A single forum for resolving tax disputes with the Service is subject to what has been called “court capture.” Court capture is the idea that a court, court system, or set of judges could become controlled by an outside entity or force.

Cultural “capture” occurs when one gives more weight to the perspectives of people from his or her own social or professional networks. Given that the Service’s attorneys and agents appear before the Tax Court more than anyone else, and that the Tax Court’s judges and Service employees share the same legal specialty, they can reasonably be considered as within each other’s professional networks. These professional relationships create the opportunity for cultural capture in the Tax Court. In the case of tax whistleblowers, the failure of the Tax Court to rule in favor of any tax whistleblower on appeal not only evidences uniformity, consistency, certainty, and predictability, but also suggests the possibility of capture. Previous scholarship has examined the contours of agency capture, but more recent scholarship has begun to examine the forces that could create court capture. In contrasting agency and generalist court capture more than a decade ago, Judge Richard Posner noted specialization as a significant factor in capture. Unlike general jurisdiction courts such as the federal district courts, the Tax Court is specialized. It hears only tax disputes and hears disputes from one dominant party: the Service. Professor J. Jonas Anderson has also noted the impact of cultural effects in creating opportunities for court capture.

The factors that create the opportunity for capture of the Tax Court by the Service are why alternative forums are helpful (and, indeed, necessary) to ensure fairness in tax disputes. Taxpayers can avail themselves of alternative forums when challenging the Service, but whistleblowers cannot. Moreover, the expertise required to hear a whistleblower’s award claim is no more specialized, and arguably less specialized, than the myriad tax claims heard by federal courts of general jurisdiction. The consistency and predictability experienced by tax whistleblowers at present—in which not a single whistleblower has successfully challenged the Service’s award determination—is not the type of consistency and predictability that scholars were seeking when they advocated for a single forum for tax disputes. We see no convincing reason that whistleblower disputes should be heard only in the Tax Court. Rather, we propose amending section 7623 to permit tax whistleblower claims to be heard in the other judicial forums that are available for taxpayers challenging Service determinations. Such a forum expansion will not irreparably harm the expertise, predictability, and consistency that scholars have sought for tax disputes and creates the opportunity for greater fairness.

In addition, section 7623 offers only 30 days for a whistleblower to file an appeal with the Tax Court, in contrast to the 90 days that most taxpayers have to petition the Tax Court. The legislative history offers no explanation for this truncated time window. Similarly, we find no scholarly explanation for allowing whistleblowers 60 fewer days to access the same forum. The themes of fairness underlying the TBOR principles suggest that it makes sense to offer whistleblowers the same time window as taxpayers when whistleblowers have attempted to assist the Service with one of its core missions.

2. The Case for Access to the IRS Independent Office of Appeals

In proposing “the right to appeal a decision of the Internal Revenue Service in an independent forum,” the Taxpayer Advocate explained that taxpayers should be “entitled to a prompt and impartial administrative appeal of IRS actions and have the right to receive a written response explaining the Appeals Division’s decision.” After the enactment of the most recent TBOR, Congress expanded the right to access administrative appeals within the Service with the Taxpayer First Act. Under the amended section 7803(e)(3), the Independent Office of Appeals is “generally available to all taxpayers.” Yet, “generally available” does not include whistleblowers, who are admittedly not “taxpayers.” The Office of Appeals is tasked with resolving

federal tax controversies without litigation on a basis which—

(A) is fair and impartial to both the Government and the taxpayer,

(B) promotes a consistent application and interpretation of, and voluntary compliance with, the Federal tax laws, and

(C) enhances public confidence in the integrity and efficiency of the Internal Revenue Service.

In its own words, the Office of Appeals is an “informal forum for taxpayers who disagree with an IRS determination” and provides “a meaningful opportunity to be heard.” Nothing in the text of section 7803(e)(3) prohibits access to the Office of Appeals by whistleblowers, nor does the Code define “federal tax controversies” to exclude whistleblower award claims. There is nothing on the face of the statute to prevent whistleblowers from accessing the Service’s administrative appeals office.

In the two years since the Taxpayer First Act was passed requiring that access to the Office of Appeals be generally available to all taxpayers, the Service has implicitly and explicitly narrowed its definition of “generally available.” The Service limited some taxpayers’ ability to access the office by designating a taxpayer’s case for litigation. While this action explicitly limits some taxpayers’ rights, the Service explained the rationale and provided a guidance memo outlining the considerations when making such designations. For whistleblowers, the Service has provided no rationale for excluding them from accessing its alternative dispute process. In allowing a whistleblower potential resolution within the Service, the Service continues to safeguard the underlying taxpayer’s confidential return information. The potential publicly accessible Tax Court filing and the possibility of discovery in a whistleblower claim should make the Office of Appeals an elegant solution for resolving some whistleblower award disputes before they arrive in Tax Court.

Like access to other judicial forums and an extended appeal window, the TBOR’s principles support providing whistleblowers with the same opportunities available to others challenging Service determinations. If the TBOR’s principles and the Taxpayer First Act are to be fully realized, whistleblowers should have the same opportunities as taxpayers in challenging the Service’s actions. Whistleblowers should have access to multiple judicial forums, an extended time period for filing a Tax Court petition, and access to the Independent Office of Appeals to resolve their dispute without litigation.

B. Reforming the Record

As explained above, the Tax Court reviews the administrative record when hearing a whistleblower’s appeal. The APA’s record rule governs the record’s composition; however, the Service has attempted to administratively define the record for whistleblower claims. We think the Service’s definition is far too narrow for whistleblowers. As shown in Kasper, key pieces of the administrative record are often missing from the Service’s record because they may be housed in the Service’s divisions, which are tasked with examining the underlying tax allegations, and not in the Whistleblower Office, which manages the claims.

Moreover, the Service appears to resist information sharing with whistleblowers generally, and, more specifically, the Service appears to resist discovery from the whistleblower in Tax Court proceedings. The Service is concerned with protecting taxpayer return information in discovery. Section 6103 requires the Service to keep confidential returns and return information, terms that are very broadly construed by the Service. The Service recognizes the danger that whistleblowers may not keep confidential, or worse may abuse, taxpayer information shared with them. Absent an agreement limiting use of the information, the Service can do little to protect and control information once the agency shares it. In addition, allowing whistleblowers access to examination and collection information could create more administrative burdens, straining an already stretched agency. The Service is ill-equipped to respond to information sharing requests, as each one could require subjective review.

On the other hand, since the modernization of the tax whistleblower law in 2006, the Service has been resistant to use the exceptions available in section 6103. In prior work, we discussed the Service’s lack of willingness to use section 6103’s exceptions for administrative/judicial proceedings and whistleblower contracts. As of 2015, the Service had never used the existing exception for a whistleblower contract, for which the Service was publicly criticized by the Government Accountability Office. Senators Chuck Grassley (R-Iowa) and Ron Wyden (D-Ore.) introduced the IRS Whistleblower Improvements Act of 2017 to force the Service into more information exchange with whistleblowers. Later that year, the Service issued guidance on the exchange of information under a whistleblower contract, likely in response to the pending bill. Many of the cases for which we find summary judgment decisions in favor of the Service were from the time period that the Service refused nearly every opportunity for information sharing with whistleblowers. The Service has resisted sharing information to collaborate with whistleblowers, and it is resisting sharing information via the administrative record that whistleblowers need to ascertain whether they have been paid correctly. Whistleblowers have little choice but to seek discovery when given an incomplete administrative record.

An incomplete administrative record is contrary to the TBOR’s principles. The TBOR recognizes the right to be informed as a principle. The Taxpayer Advocate and the Service have explained the right to be informed:

Taxpayers have the right to know what they need to do to comply with the tax laws. They are entitled to clear explanations of the law and IRS procedures in all tax forms, instructions, publications, notices, and correspondence. They have the right to be informed of IRS decisions about their tax accounts and to receive clear explanations of the outcomes.

Without a complete record, whistleblowers cannot hope to understand what actions the Service has taken as a result of their submissions. Without understanding the Service’s actions, whistleblowers lack the information necessary to determine whether they have been compensated correctly under section 7623. An insufficient or incomplete administrative record compromises the whistleblower’s right to receive a “clear explanation[] of . . . outcomes” from the Service.

We propose that the Service redefine the administrative record in its regulations so that actions taken—or not taken—by the Service’s examination divisions are more readily apparent in the administrative record. An expanded record would also be consistent with the recent codification of an enlarged definition of collected proceeds. The Service should also undertake claim management so that discovery is not required in order for whistleblowers to see a comprehensive picture of their award claims. If the Service is unwilling to make these changes to produce a more complete administrative record, then Congress should amend section 7623 to require an expanded record. In the alternative, the Tax Court could clarify that it will require a complete administrative record in whistleblower cases that includes relevant information from Service divisions in addition to the information contained in the Whistleblower Office itself. Regardless of the method used to create an expanded administrative record, such expansion would provide whistleblowers with clarity regarding the reasons why the Service made the determination it did regarding their award claim.

C. Reforming the Standard of Review

As explained above, the Tax Court determined in Kasper that it acts as an appellate court in considering whistleblower award claims and, consequently, employs an abuse-of-discretion standard in that regard. The Tax Court did not err in reaching this conclusion under the APA; however, an abuse-of-discretion standard is highly deferential to the Service and differs from the standard usually employed by the Tax Court in most of its cases. Taxpayers with deficiency and overpayment issues have their disputes reviewed by the Tax Court under the much less deferential de novo standard. Given that significant information in the investigation of a whistleblower’s claim is hidden from the whistleblower because of taxpayer privacy, and given that the whistleblower is often given an underdeveloped administrative record, the whistleblower walks into Tax Court with very little information about the claim. The use of a highly deferential standard of review makes the prospect of a successful appeal even more remote. Using a standard of review that defers to the Service’s judgment on an underdeveloped record appears to tilt an already unbalanced scale even more in favor of the Service. When the whistleblower claim’s high standard of review is viewed in concert with the limited available record and single forum option, it is not surprising that whistleblowers are not particularly successful on appeal. What is a surprise is that, 16 years after the Whistleblower Program was formalized, not a single whistleblower has ever successfully appealed.

Others have taken note of the high standard of review that whistleblowers face. In June 2021, Senators Grassley and Wyden proposed to change the standard of review for whistleblowers as part of the IRS Whistleblower Program Improvement Act of 2021. They took note of the Tax Court’s Kasper decision and described the court’s abuse of discretion as a “highly deferential standard.” The bill proposes recasting the whistleblower’s appeal as a “review” in section 7623. It also specifically sets the Tax Court’s standard of review: “Any review by the Tax Court under the preceding sentence shall be de novo and shall be based on the administrative record established at the time of the original determination and any additional newly discovered or previously unavailable evidence.”

We agree with the proposal of Senators Grassley and Wyden. Given that the Tax Court’s appropriate finding of an abuse-of-discretion standard under the APA in Kasper, a Congressional amendment to section 7623 is a tidy and elegant solution to relieve some of the plight of whistleblowers. Using a de novo standard is not a dramatic departure for the Tax Court or the Service. Most of the Service’s determinations heard by the Tax Court are reviewed using a de novo standard. The benefit to whistleblowers would, we think, outweigh any additional burdens on the Tax Court and the Service.

Moreover, a new standard of review is a step toward allowing whistleblowers a fairer opportunity to challenge the position of the Service and be heard. A new standard of review is not the sole answer to all that plagues tax whistleblower appeals. As explained previously, the limited forum and its truncated time limit, along with a limited administrative record, also harm the ability of whistleblowers to seek a viable and meaningful appeal. That said, the standard of review and administrative record are likely the most impactful on the viability of whistleblower appeals. Altering the standard of review and administrative record have the capacity to offer whistleblowers the opportunity to fairly demonstrate that they have submitted information that has led to collected proceeds. Indeed, these changes could achieve, for whistleblowers, the right to a fair and just tax system—the culminating principle within the TBOR.

VII. Conclusion

Tax whistleblowers are a significant resource for the Service to combat the underpayment of federal taxes. Whistleblowers, particularly those who are involved and cooperate in any ensuing investigation, should have a fair opportunity to challenge the Service’s award determination. At present, whistleblowers can only seek redress in a single forum, with an often underdeveloped administrative record and a highly deferential standard of review for the Service’s award determination. The status quo of the Code, regulations, and judicial interpretations combine to manifest a seemingly insurmountable barrier to appeal. After 16 years of the revised tax Whistleblower Program, no whistleblower has ever successfully appealed an award determination.

The whistleblower appeal process demands a critical examination of its component parts and its totality. This Article uses a novel lens to provide a normative analysis to reconsider the forum, record, and standard of review for tax whistleblower appeals. The codified TBOR provides ten guiding principles for how the Service should conduct itself with taxpayers and others. The whistleblower appeal process implicates the fourth principle in the TBOR: the ability to challenge the position of the Service and be heard. In addition, the limited forum implicates the ability to appeal a decision of the Service in an independent forum; the limited record implicates the right to be informed; and the highly deferential standard of review implicates access to a fair and just system.

The fundamental principles undergirding the TBOR suggest that whistleblower challenges to the Service’s determination regarding whether an award will be made (and, if so, in what amount) encompass an unfair process because the rules favor the Service and its interpretation. The current structure of the whistleblower award appeals process leaves whistleblowers without sufficient means to exercise their right to appeal. Whistleblowers should have the option of seeking a resolution to an appeal of an award determination in a judicial forum other than the Tax Court, and whistleblowers should have the opportunity to engage in the alternative dispute process generally available to all other taxpayers—the Independent Office of Appeals. In addition to access to forums other than the Tax Court, whistleblowers would benefit from expansion of the administrative record to allow for additional supplemental evidence to support their appeal request. Most importantly, whistleblowers would have the opportunity for meaningful appeal if the court used a de novo standard, as proposed in a recent bill, instead of the highly deferential abuse-of-discretion standard.

It is critical to the success of the Whistleblower Program that whistleblowers perceive the process as being fair. The changes outlined above would go a long way toward improving the transparency of the Whistleblower Program and its ability to attract valid whistleblower tips. They would, in addition, help the Service fulfill its duty under the TBOR to provide a fair and just tax system.

The authors thank discussants from the Law & Society Annual Conference and the Academy of Legal Studies in Business Annual Conference for their invaluable commentary. 

    Authors