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VIDEO

Virtual Settlement Week Orientation

Emily A Yaun, Robert D Probasco, and John Hitt

Megan, Bob, Emily, and Spencer discuss their experiences and roles in tax controversy and pro bono settlement days, with a focus on the partnership with the IRS and the process of handling tax cases. They emphasize the importance of preparation, communication, and soft skills in handling difficult clients and cases, and highlight the role of volunteers in facilitating resolution of tax cases. The conversation ends with a discussion on the importance of maintaining confidentiality, reaching out to council and taxpayers, and the potential for collections in the future.

Participants