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Voice of Experience

Voice of Experience: April 2025

AI-Driven Investing: What Lawyers Should Know About Robo-Advisors

Ashley Hallene and Jeffrey M Allen

Summary

  • Robo-advisors are digital platforms that use artificial intelligence to manage investments with little to no human intervention.
  • Lawyers advising clients with AI tools must address fiduciary duties, compliance risks, transparency, and liability when AI-driven investments fail.
  • Robo-advisors collect and analyze sensitive financial information, making them prime cyberattack targets. 
AI-Driven Investing: What Lawyers Should Know About Robo-Advisors
istock.com/TERADAT SANTIVIVUT

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Artificial intelligence (AI) is reshaping wealth management. Robo-advisors—automated platforms that allocate assets, rebalance portfolios, and manage risk—have become widely used. Investors choose these platforms for their low fees, real-time adjustments, and accessibility. However, as AI-driven finance expands, legal, ethical, and regulatory concerns are emerging. Lawyers advising clients on these tools must address fiduciary duties, compliance risks, transparency, and liability when AI-driven investments fail. Regulators, including the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA), have issued guidance, but oversight continues to evolve.

Understanding Robo-Advisors

Robo-advisors are digital platforms that use artificial intelligence to manage investments with little to no human intervention. These systems analyze financial data, assess risk tolerance, and allocate assets based on algorithms designed to maximize returns. Unlike traditional financial advisors, who rely on personal consultations and subjective judgment, robo-advisors make decisions driven by vast datasets and predictive modeling. They offer advantages that human advisors cannot match; lower fees, round-the-clock accessibility, and the ability to process complex market trends in real-time. Investors who might not meet the high account minimums of traditional firms can now access professional-grade portfolio management with ease. While human advisors provide personalized guidance and emotional reassurance, AI-powered platforms offer efficiency, objectivity, and cost savings. The rise of robo-advisors signals a shift in wealth management, making investment strategies once reserved for the elite available to a broader audience. While AI offers several advantages, it also presents risks that lawyers must help clients navigate.

Benefits of AI-Driven Investing

Risks of AI-Driven Investing

Automated Rebalancing: AI continuously adjusts portfolio allocations to maintain target asset distribution.

Algorithmic Bias: AI models may reflect biases from training data, leading to unfair or suboptimal investment recommendations.

Tax-Loss Harvesting: AI identifies opportunities to sell underperforming assets to offset capital gains taxes.

Cybersecurity Vulnerabilities: AI-driven platforms store sensitive financial data, making them potential targets for hacking and fraud.

Low Fees: Robo-advisors charge significantly lower management fees compared to traditional financial advisors.

Limited Recourse: If an AI system makes a poor investment decision, clients may have little legal or financial recourse compared to human advisors.

Legal and Regulatory Considerations

Robo-advisors operate in a fast-changing regulatory environment. Both the SEC and FINRA recognize their growing role in investment services and emphasize compliance with existing fiduciary and suitability standards.

SEC’s Approach to Robo-Advisor Compliance

The SEC’s Investor Advisory Committee (IAC) panel on “AI Regulation – Embracing the Future” (May 28, 2024) emphasized the need for strict oversight of AI-driven robo-advisors to ensure compliance with existing financial regulations.

Key concerns include:

  • Fiduciary Duties – AI-powered robo-advisors must meet the same standards as human advisors, ensuring investment recommendations align with client interests.
  • Transparency & Disclosure – Firms must provide clear, explainable disclosures on how AI models operate and make investment decisions.
  • Bias & Fairness – Firms must test AI algorithms for bias to prevent discriminatory financial advice.
  • Cybersecurity & Fraud Prevention – AI-driven platforms must implement robust security measures to prevent unauthorized trading and data breaches.

The SEC is not restricting AI but ensuring robo-advisors uphold investor protection laws, balancing innovation with accountability.

FINRA’s Approach to Robo-Advisor Compliance

FINRA has addressed robo-advisors, also known as digital investment advice tools, in its Report on Digital Investment Advice. In this report, FINRA emphasizes that firms offering digital investment advice must adhere to the same regulatory standards as traditional advisors. Key areas of focus include:​

  • Supervision and Oversight: Firms must establish and maintain robust supervisory systems to ensure compliance with applicable securities laws and regulations.​
  • Disclosure and Transparency: Clear and comprehensive disclosures about the algorithms and methodologies used in digital advice platforms are essential to help clients understand the nature of the advice they receive.​
  • Data Protection and Cybersecurity: Implementing strong data protection measures is crucial to safeguard client information and maintain the integrity of digital advisory services.​

FINRA's guidance underscores the importance of investor protection and market integrity in the context of digital investment advice.

Differences in SEC and FINRA Approaches

  • SEC’s Approach:
    • The SEC focuses on whether robo-advisors meet fiduciary obligations under the Investment Advisers Act of 1940.
    • It evaluates if AI-driven platforms sufficiently analyze investor portfolios and whether they can operate without human judgment.
    • The SEC is considering specific AI-related rules to ensure compliance.
  • FINRA’s Approach:
    • FINRA does not impose new legal obligations but provides best practices for broker-dealers using robo-advisors.
    • It questions whether robo-advisors alone meet fiduciary standards, emphasizing that human oversight is necessary for proper suitability analysis.
    • FINRA’s 2016 Digital Investment Advice Report suggests that robo-advisors should not be relied upon without financial professionals reviewing their recommendations.

While the SEC focuses on AI-specific fiduciary concerns, FINRA emphasizes best practices and supervision for firms integrating robo-advisors. Both regulators stress investor protection, transparency, and the need for accountability in AI-driven financial services.

Data privacy and cybersecurity add another layer of risk. Robo-advisors collect and analyze sensitive financial information, making them prime targets for cyberattacks. A breach could expose clients to identity theft or financial fraud. Regulators mandate strict security measures, but AI-driven platforms remain vulnerable to evolving threats. As robo-advisors become more prevalent, it is important to be aware of regulatory developments, ensuring that both investors and financial institutions navigate this new landscape responsibly.

Ethical Considerations

AI-driven investing promises efficiency, but it also raises ethical concerns. Bias in financial models remains a significant risk. Algorithms learn from historical data, which may reflect past discrimination or flawed assumptions. If left unchecked, AI could reinforce systemic inequalities, favoring certain investors over others based on biased patterns. This creates a risk of algorithmic discrimination, where investment advice benefits some groups while disadvantaging others, potentially leading to regulatory scrutiny and legal action.

Fiduciary duty presents another challenge. Human advisors must act in the best interests of their clients, but can an algorithm fulfill the same ethical obligation? Robo-advisors make decisions based on pre-set formulas, lacking the flexibility and moral reasoning of human judgment. When AI-driven investments underperform or act unpredictably, assigning accountability becomes difficult. If an investor suffers losses due to a flawed algorithm, who bears responsibility? The developer? The financial institution? Or the AI itself? The absence of clear legal precedents complicates matters.

Legal Liability When Clients Suffer Losses Due to AI-Driven Decisions

If a client loses money due to an algorithm’s miscalculation, biased decision-making, or failure to adjust to market conditions, the question of responsibility becomes complex. The financial institution offering the AI service, the software developer, and even a lawyer who recommended the platform could all face scrutiny.

Due diligence is essential. Lawyers who recommend or integrate AI-powered financial tools into their practice must thoroughly vet these platforms. They should assess whether the robo-advisor complies with fiduciary standards, provides transparent disclosures, and offers adequate recourse for clients in case of errors or malfunctions. Not verifying these safeguards can lead to malpractice claims if clients feel that the lawyer did not adequately inform them about AI's capabilities or risks. Each client’s financial situation and risk tolerance determine whether robo-advisors are a prudent choice. Lawyers should:

  • Assess the transparency of the AI model.
  • Ensure clients understand how the AI model makes investment decisions.
  • Ensure clients understand what protections exist if the system fails.

Financial firms adopting AI-based investment strategies must also navigate compliance risks. Firms must ensure that AI-driven recommendations serve the best interest of the client and do not introduce hidden biases or unfair advantages for certain clients. Lawyers advising these firms should stress the importance of algorithmic transparency and ongoing monitoring to avoid potential regulatory penalties.

AI may reshape financial services, but the law remains rooted in fundamental principles: duty of care, accountability, and fair dealing. Lawyers must keep pace with emerging legal precedents and regulatory shifts to protect clients from undue financial harm. As AI evolves, so will the legal framework that governs its use.

AI-assisted tools were used in the research and drafting process to structure content, improve grammar, and enhance clarity. While AI was used to assist in drafting, all information was manually reviewed and verified, and source materials were documented.

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