chevron-down Created with Sketch Beta.

Voice of Experience

Voice of Experience: April 2025

The Role of Technology in Managing Personal Finances

Jeffrey M Allen and Ashley Hallene

Summary

  • Technology has revolutionized personal finance management.
  • Balancing the benefits of modern financial technology with robust security measures is crucial to protecting against potential risks.
  • By taking proactive steps to secure financial information, individuals can maximize the advantages of digital financial management while minimizing potential dangers.
The Role of Technology in Managing Personal Finances
istock.com/ozgurcankaya

Jump to:

A Guide to Modern Financial Management

Technology has transformed personal finance management, making monitoring spending, paying bills, investing, and tracking financial goals easier and more efficient. With the rise of mobile banking, digital wallets, and AI-driven financial tools, individuals now have 24/7 access to their finances, allowing for greater financial control and better decision-making.

While technology provides convenience and efficiency, it also introduces risks such as cyber threats, fraud, and data breaches. To maximize the advantages of technology in handling their personal finances, users must understand the benefits and potential dangers of financial technology and take appropriate steps to safeguard their security.

Making and Monitoring Investments in a Portfolio

The rise of investment apps and robo-advisors has made investing more accessible to everyday consumers.  Online brokerage platforms and investment apps provide real-time data, analytics, and insights that can help investors make informed decisions. Users can access their investment accounts anytime, anywhere, and track the performance of their assets with a few clicks.

Robo-advisors have significantly democratized investment management. These automated platforms use algorithms to provide financial advice and manage portfolios on behalf of users. By inputting their financial goals, risk tolerance, and investment horizon, users can receive recommendations and automated portfolio rebalancing tailored to their needs. Robo-advisors' cost-effectiveness and accessibility have made them a popular choice for both novice and experienced investors. NOTE: Robo-advisors offer algorithm-driven portfolio management and investment recommendations based on user inputs, but they do not provide personalized financial planning like human advisors.

(NOTE:  Do NOT interpret anything in this paragraph as recommending that you engage a Robo-advisor. As noted below, this strategy, while potentially advantageous, comes with its own risks.)

Technology has enabled the rise of social trading platforms that allow users to follow and replicate the investment strategies of successful traders. These platforms foster a collaborative environment for investors to learn from each other and share insights. As a result, individuals can benefit from a diverse range of investment approaches and enhance their financial literacy. However, note that social trading carries risks such as misinformation, copy-trading failures, and scams.

Additionally, technology has enabled cryptocurrency trading, allowing users to buy, sell, and hold digital assets. NOTE:  Cryptocurrency trading offers opportunities but is highly volatile and speculative. Many retail investors experience significant losses due to market fluctuations, security risks, and regulatory uncertainties.

Paying Bills

Gone are the days of writing checks or making trips to the bank to pay bills. Online bill payment services allow individuals to schedule and automate utility payments, rent, loans, and other recurring expenses. Mobile banking apps provide notifications and reminders, ensuring that bills are paid on time avoiding late fees and penalties. This convenience saves time and helps individuals maintain or attain a good credit score by enhancing the likelihood of timely payments.

Many financial institutions offer management tools that consolidate bills into a single dashboard, making tracking due dates and payment statuses easier. These tools often include features such as payment history, budgeting insights, and expense categorization, providing a comprehensive view of one's financial obligations. Many banks and utility companies offer autopay options, ensuring recurring bills (such as rent, mortgage, utilities, and insurance) are paid on time.

Instead of receiving paper statements, users can opt for digital invoices, which reduce clutter and make it easier to track past payments. Services like PayPal, Zelle, Venmo, and Apple Pay facilitate instant transactions, making it easy to pay friends, businesses, and service providers.

Third-party apps and services like Mint and YNAB (You Need A Budget) integrate with user accounts to provide a holistic approach to bill management and budgeting. These apps can help users allocate funds for bills, track spending patterns, and set financial goals, promoting disciplined financial habits and improving overall financial health.

Monitoring Bank and Credit Card Accounts

Financial technology lets users track their income, spending, and account balances in real-time. For example:

  • Instant Account Monitoring: Mobile banking apps from institutions like Chase, Bank of America, and Wells Fargo allow users to check balances, deposit checks via mobile capture, and transfer funds with a few taps.
  • Spending Categorization: Apps like Mint and YNAB can categorize transactions into spending groups (e.g., groceries, dining, utilities), helping users stay within budget.
  • Credit Score Tracking: Free credit monitoring services can alert users to changes in their credit scores. These services often provide a VantageScore instead of a FICO score, which lenders more widely use.
  • Fraud Alerts: Many banks provide real-time fraud alerts, notifying users of suspicious transactions or unauthorized purchases.

Advanced features such as transaction categorization and spending insights help users understand their spending habits and identify areas for savings. Many apps also offer budgeting tools that allow users to set spending limits for different categories, such as groceries, entertainment, and dining out.  

Budgeting and Expense Management

Budgeting apps have become indispensable tools for individuals looking to control their spending, reduce debt, and build savings. Some popular budgeting features include:

  • Customizable Budgets: Apps like YNAB and Mint allow users to create monthly budgets based on income and expenses.
  • Goal-Based Savings Plans: Some apps automatically transfer small amounts into savings based on spending patterns and financial goals.
  • AI-Powered Insights: Many modern budgeting tools use artificial intelligence to analyze spending habits and suggest ways to cut costs or optimize savings.

Financial aggregation services can connect multiple financial accounts into a single interface, providing a unified comprehensive view of one's financial landscape. This consolidation simplifies account management and offers a snapshot of financial health, enabling users to make informed financial decisions.

Protecting Access and Taking Precautions

While technology offers numerous benefits, it also poses risks that users must address to ensure the security of their personal financial information.

1. Cybersecurity Threats and Fraud

Financial technology is a prime target for cybercriminals who attempt to steal personal and banking information. Common threats include:

  • Phishing Scams: Fraudsters send fake emails or messages pretending to be from banks or financial institutions, attempting to steal login credentials.
  • Data Breaches: Large-scale breaches can expose sensitive financial data, potentially leading to identity theft.
  • Malware and Keyloggers: Hackers may use malicious software to track keystrokes and gain access to bank accounts.

2. Unauthorized Transactions and Identity Theft

  • Card Skimming & Digital Theft: Cybercriminals can steal card details from compromised ATMs, gas stations, or online retailers.
  • Synthetic Identity Fraud: Criminals create fake identities using stolen Social Security numbers, opening fraudulent accounts in victims’ names.

3. Over-Reliance on Automation

While automated payments and robo-advisors offer convenience, they may also lead to:

  • Accidental Overdrafts: If users don’t monitor balances closely, automated payments could cause overdraft fees.
  • Limited Human Oversight: Robo-advisors follow algorithms that may not always align with a user’s personal financial situation or sudden changes in the market.   If the Oracle at Delphi had a financial division, it might have advised you to “Know thy robo-advisor!” Otherwise stated: Before relying on a robo-advisor, make sure you understand its limitations and how its algorithms work.

Essential Precautions

Consider the following list of precautions, essential but certainly not exhaustive.

  • Strong Passwords and Two-Factor Authentication:  Using strong, unique passwords for each financial account and enabling two-factor authentication (2FA) adds an extra layer of security. 2FA requires a second verification form, such as a text message code or biometric authentication, making it harder for unauthorized users to gain access.

    Combine uppercase and lowercase letters, numbers, and special characters to create a strong password. Avoid using easily guessable information, such as birthdays or common words. Password managers can help generate and store complex passwords securely, ensuring users do not reuse passwords across multiple accounts.
  • Regular Monitoring and Alerts: Regularly monitoring financial accounts and setting up alerts for unusual activities can help detect and respond quickly to potential fraud. Many banking and credit card apps offer customizable transaction alerts, ensuring that users are immediately notified of any suspicious activity.

    Monitoring account activity regularly helps users identify unauthorized transactions and take immediate action to mitigate potential damage. By setting up alerts for transactions exceeding a certain threshold or for purchases made in unfamiliar locations, users can stay informed and respond promptly to potential threats
  • Secure Connections:  Accessing financial information over secure, encrypted connections is crucial. Avoiding public Wi-Fi networks for financial transactions and using virtual private networks (VPNs) can help protect data from being intercepted by malicious actors.

When accessing financial accounts online, ensure that the website uses HTTPS encryption, indicated by a padlock icon in the browser's address bar. This encryption helps protect data transmitted between the user's device and the financial institution's servers. Additionally, using VPNs can provide an extra layer of security by encrypting internet traffic and masking the user's IP address.

  • Updating Software: It is essential to keep all software, including banking and financial apps, up to date with the latest security patches. Updates often include fixes for vulnerabilities that hackers could exploit.

     Enabling automatic updates for operating systems, browsers, and financial apps can ensure that the latest security enhancements are applied promptly. Regularly updating antivirus and anti-malware software can also help protect against emerging threats and keep devices secure.
  • Awareness and Education:  Staying informed about common scams and cybersecurity best practices can help individuals recognize and avoid potential threats. Educating oneself about phishing attacks, malware, and other cyber threats is a proactive step in safeguarding personal finances. Additionally, awareness of cybersecurity trends and threats can help users stay vigilant and adopt best practices to protect their financial information.

Technology has transformed personal finance management, offering unparalleled convenience and control. However, the safe use of this technology requires balancing those benefits with robust security measures to protect against potential risks. By taking proactive steps to secure financial information, individuals can enjoy the advantages of modern financial management while minimizing the dangers associated with digital transactions.

    Authors