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May 24, 2022

Making a Virtual Connection: Ensuring an Open and Productive Attorney/Client Relationship While Remote

Date:  May 24, 2022  12-1:00 pm ET
Time:  12 p.m. ET (60 minutes)
Format: Free Webinar

The American Bar Association’s (ABA) Commission on Immigration invites you to a complimentary training providing an overview of best practices for connecting with clients in a remote setting. This is a presentation geared toward attorneys interested in taking a remote pro bono immigration case, practitioners with a remote pro bono case, and practitioners new to immigration law working remotely. 

The panelists will share strategies that they use in their remote or hybrid direct representation immigration practices. Topics include ensuring the safety and privacy of the client during confidential virtual meetings, connecting with clients on a personal level while remote to establish rapport and facilitate clients sharing pertinent information, and managing interpreters in a virtual setting. The training will cover practical skills key to developing an effective and open attorney/client relationship with clients while conducting the case virtually. The presentation aims to provide guidance, practical pointers, and resources to guide advocates in their representation. 


  • Sarah Burrows, Director of Pro Bono & Partnerships, HIAS 
  • Michelle Jacobson, Partner, Fragomen and Member, ABA Commission on Immigration
  • Karina Ramos, Managing Attorney, Immigration Defenders Law Center (ImmDef)

Support the COI

Your support for the ABA Commission on Immigration will facilitate the notion that America has long defined itself as a nation of immigrants, reflecting not only diversity, but a shared belief in liberty, justice, opportunity, and in providing refuge to those fleeing persecution. Thank you!

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