With much of today’s workforce operating in hybrid and remote settings, employers are encouraging the use of various software as a service (SaaS) apps to promote worker communication and virtual collaboration.
The pandemic spawned a new way of working that involved less reliance on being physically in an office and rather leaned more heavily on technology and apps as means of collaboration in lieu of face-to-face interaction.
But while apps have made communicating across the office environment much easier and faster, using these platforms can also leave companies open to potential risks from a data-collection-and-storage perspective that should be considered.
Collecting Information Is Key
Think of all of the apps and different ways that we communicate and document things in our different organizations. These are all part of the information ecosystem and can create issues. The number of people who are using messaging apps has now surpassed social networks. Messenger apps are rapidly increasing and there’s no indication that those are going away. If your company finds itself faced with a potential lawsuit, figuring out where all of the information and data are housed within all platforms will be critical to your case. It can also be extremely difficult to track all of the necessary data and information needed without best practices in place.