What Constitutes “Reasonable Measures” Is a Fact-Sensitive Inquiry
Rule 1.18(c) provides: “If a lawyer is disqualified from representation under this paragraph, no lawyer in a firm with which that lawyer is associated may knowingly undertake or continue representation in such a matter, except as provided in paragraph (d).” Paragraph (d) provides that the conflict of the individual lawyer will not be imputed to that lawyer’s firm in two situations. The first is “when both the potential client and the affected client provide informed consent, confirmed in writing.” The second is “when the personally disqualified lawyer took ‘reasonable measures’ to avoid exposure to more disqualifying information than was reasonably necessary to determine whether to represent the prospective client.” In its opinion, the committee notes that little guidance had been provided as to what constitutes “reasonable measures” and acknowledges that such determination calls for a “fact-sensitive” inquiry. Whether a lawyer in fact took “reasonable measures” as set forth in Rule 1.18(d) depends largely in part on the lawyer’s “background and experience, the client’s identity, and the nature of the engagement.”
Lawyers Should Limit the Information Sought
According to the opinion, lawyers “must exercise discretion” in preliminary conversations with prospective clients. Lawyers must also “limit the information sought from prospective clients.” Thus, “seeking and obtaining” information “without limitation” would fall short of such “reasonable measure” standard. Lawyers are further encouraged to warn the prospective client that the lawyer “has not yet agreed to take on the matter and that information should be limited to only to what is necessary for the lawyer and client to determine whether to move forward with an engagement.” There is no magic language required, but the reasonableness of a lawyer’s measures “depends on whether they are designed to limit the information received before a lawyer-client relationship is established.”
Practitioners Should Implement Policies to Avoid Firm-Wide Disqualification
“Because the inquiry is very fact sensitive, every size and type of law practice would need to implement policies tailored to their own practice and potential clients,” states Jeanne Huey, Dallas, TX, Co-Chair of the Litigation Section’s Ethics & Professionalism Committee. “Of course, no call should be taken until a firm-wide conflicts check has been run,” she advises. “The time it takes for that conflicts check, even if an hour or two, also gives the lawyer the ability to find out what they can learn independently about the potential client and case, which may aid them in deciding whether they want to go ahead and learn more information on a call or in-person meeting even if potentially disqualifying,” adds Huey.
“Law firms should also provide regular training and education to attorneys and staff regarding conflicts of interest and the importance of maintaining client confidentiality, which can help attorneys recognize and address conflict issues more effectively,” recommends Pamela Sakowicz Menaker, Chicago, IL, Chair of the Membership and Diversity Subcommittee of the Section’s Ethics & Professionalism Committee.