Over the years, I have learned the importance of being curious during the intake process. My priority is to make sure that there is a good connection between the potential client and me. Clients are paying us for our advice and opinion; if there is no trust in the attorney-client relationship, the client is potentially wasting his or her time, energy and money. Developing the skills to access the potential success of this relationship is important.
One way to do so is by being curious. It is very important to know what we, as attorneys, believe to be a good match with a client. We do not want to cross examine our client at the initial meeting, but we do want to ask questions that not only demonstrate our interest in them as a person, but to make sure that this is going to be a right match for us.