January 08, 2016 Articles

Implementing the "Interactive Process" in the ADA Context

The ADA puts people to the test when it comes to determining and explaining an appropriate reasonable accommodation for a disabled employee.

By Wendi D. Barish – January 8, 2016

Everyone likes to think of himself or herself as a good communicator, but the Americans with Disabilities Act (ADA) really puts people to the test when it comes to determining and explaining an appropriate reasonable accommodation for a disabled employee. Once an employee suggests he or she needs some type of accommodation due to a disability, the ADA requires employers to engage in an “interactive process” to determine whether a reasonable accommodation can and should be provided. While this sounds simple, it can be—and is often—anything but simple.

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