August 29, 2017 Articles

Exercise Caution When Relying on Electronic Arbitration Agreements

By Joel M. Everest

In this digital age, it is not surprising that businesses are increasingly relying on electronic communications for all manner of transactions. Businesses must exercise caution, however, when attempting to utilize electronic means to provide employees or customers with arbitration agreements. Courts across the country have taken vastly different approaches in addressing the sufficiency of electronic notice of an arbitration agreement.

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