AI tools like ChatGPT are creating a buzz in the legal field. According to the Legal Industry Report 2024, nearly one-quarter (24%) of law firms have adopted legal-specific generative artificial intelligence (GAI) tools. Survey respondents confirmed they use GAI to streamline firm processes, from drafting marketing content to finding specific statutes.
Lawyers who have opted not to use GAI cited three primary concerns: They need to learn more about the technology, they have ethical concerns, or they don’t trust AI outputs.
Those concerns are well-founded. Any software investment requires time-consuming research, comparison, and evaluation. GAI tools, being early in their lifecycles, are complex and not widely understood. They also have known risks, and not managing those risks can lead to reputation-damaging outcomes.
Still, the efficiency benefits of AI software for lawyers are compelling. GAI can free lawyers from repetitive tasks so they can focus on higher-level legal strategies. That’s an appealing value proposition, especially when the tools themselves are free or low-cost.
This guide covers the basics of ChatGPT for lawyers and speaks to the potential impact AI will have for attorneys. Read on to find out how to use ChatGPT, the risks and limitations of GAI, the tenets of good GAI prompt writing, plus sample prompts you can try right now.
How Can Lawyers Use ChatGPT: Common Use Cases
Despite its weaknesses, ChatGPT for lawyers can be a powerful resource. The key is understanding when to tap GAI’s powers and how to manage its outputs. Below are six popular ways to use ChatGPT for lawyers.
- Creating, editing, and summarizing legal documents
- Performing legal research and discovery
- Transcribing voice and video recordings
- Assisting with client communications
- Analyzing case details and predicting outcomes
- Drafting marketing content
What Are Some Risks and Limitations With ChatGPT?
Recognizing the capabilities of legal ChatGPT is one hurdle to realizing the technology’s benefits. Another hurdle is understanding how to manage the outputs of ChatGPT for lawyers. To do that, you must know GAI’s limitations.
AI-powered chatbots are prone to hallucinations, have trouble understanding contextual nuances of the law, and have trained-in biases. Also, ChatGPT prompts and responses are neither private nor confidential. These issues make it impossible for AI to actually replace real lawyers, or, for that matter, paralegals.
8 Steps to Creating Strong ChatGPT Prompts
You can mitigate some risks of using ChatGPT for lawyers and maximize its efficiencies by having a strict prompt-writing process in place. Incorporate the seven steps below to streamline information-gathering, minimize errors, reduce bias, and eliminate confidentiality breaches:
- Be very specific about what output format you want
- Give it a clear role to play
- Provide very detailed and unambiguous context
- Scrub prompt for confidential information
- Assign a series of simpler tasks instead of one complex task
- Ask follow-up questions
- Request citations and dig into the sources
- Evaluate and adjust the outputs before using