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How Impromptu Bonuses Can Impact Firm Stability

Melissa Shanahan

Summary

  • Impromptu bonuses can be powerful, but only when given after evaluating individual contributions and firm financial health.
  • Law firm owners should ground bonus decisions in data and attitude, not just emotion or excitement after a strong month.
  • When bonuses aren’t the right choice, thoughtful nonmonetary recognition can reinforce team engagement and performance meaningfully.
How Impromptu Bonuses Can Impact Firm Stability
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Impromptu bonuses are joyful to give. Something great happens in the business, and you feel proud of your team and excited about the future. Naturally, you want to share that energy — and sometimes that means sharing profits. That can be a healthy and motivating move if you’re intentional.

The problem is that many owners make these decisions based purely on emotion. A big sale closes, or there’s an uptick in revenue, and they throw out bonuses as a feel-good reaction.

Here’s what I suggest instead: Feel the excitement, celebrate the win, and then sit down and do a thoughtful evaluation before making any financial decisions.

Step 1: Evaluate Each Team Member

Even if you’re planning to give everyone a bonus, start by evaluating each individual team member. This grounds your decision-making in facts, not feelings.

There are two lenses to look through here:

  1. Data. What numbers did they directly impact? What metrics did they help move in the right direction? If your firm has key performance indicators (KPIs), great — use those. If not, just get as specific as possible. Look at what outcomes they were responsible for and how their work contributed to recent success.
  2. Attitude. How did they show up? Were they engaged, enthusiastic, and collaborative? Were they demonstrating the kind of mindset and energy you want on your team? You can even rate this on a 1-5 scale to get a clearer picture. Be honest with yourself. If someone is doing well with numbers but bringing toxic energy, that matters.

Write down your notes. When you sit with the data and reflect on attitude, you’ll get a much clearer view of who should receive a bonus — and how meaningful that bonus will be.

Step 2: Assess the Firm’s Financial Health

Before you hand out any money, you need to confirm that the firm is actually in a position to do it. That means checking four areas:

  1. Accounts receivable. What’s owed to the firm, and what’s come in? Is billing happening on time? Is your system solid, or are things falling through the cracks? If accounts receivable isn’t healthy, you need to fix that before issuing bonuses.
  2. Profitability. Are you profitable, or just feeling flush because of recent cash flow? These are two very different things. You need clarity here before making commitments.
  3. Debt. What are your current debt levels? Are you making progress? Is the debt load manageable? Don’t reward others while ignoring obligations the firm is carrying.
  4. Cash flow. How is cash moving in and out of the business? Are there tight moments in your cycle? Is there enough room to support a bonus without strain?

If any of these four aren’t solid, you may want to hold off. That doesn’t mean you don’t acknowledge your team, but it might mean cash isn’t the right form of recognition right now.

Step 3: Decide What You Can Afford and How to Allocate It

If your evaluations are complete and the firm’s financial health checks out, now you can move into decision-making. Look at the total amount you’d feel comfortable giving as a bonus payout — an amount that won’t stress the firm or compromise any other financial priorities. Then revisit your team evaluations and decide how to divide that amount.

Not everyone has to get the same bonus. You’ve done the work to evaluate contribution and attitude — use that data to make thoughtful decisions about distribution.

Step 4: Deliver the Bonus With Intention

Here’s where I see a lot of owners miss an opportunity: They give the bonus as a team-wide announcement and leave it at that. Everyone cheers, feels appreciated, and gets back to work. But the impact could be so much stronger if it were done differently.

Instead, talk to each person individually. Share what you observed about their contributions, both in terms of numbers and attitude. Tell them how they’ve helped the firm. Then explain that, because of those contributions, and because the firm is in a position to do so, they’re receiving a bonus.

Let them know this isn’t a new policy. This isn’t a recurring thing. It’s a moment of appreciation, thoughtfully made possible by performance and firm stability. That clarity makes a big difference.

If the Numbers Don’t Support It, Try This Instead

If you go through this whole process and realize the firm isn’t in a place to give bonuses right now, don’t ignore that. Don’t talk yourself into it. Listen to what the numbers are telling you. You’re being a responsible steward of your business by doing so.

That doesn’t mean you do nothing. Recognition matters. You can:

  • Write handwritten thank-you notes.
  • Give specific shout-outs in team meetings.
  • Offer an extra day off (if logistics allow).
  • Create monthly or quarterly recognition awards.
  • Give small, personalized gifts or experiences.

The point is, you don’t need to spend big money to show appreciation. You just need to make it specific and sincere.

Give It Meaning

Impromptu bonuses are awesome — but only when they’re rooted in strategy, not emotion. As a law firm owner, you’re leading both people and a business. It’s your job to protect the health of the firm and reward great performance.

Pause. Evaluate. Decide from a place of facts, not feelings. That’s how you give bonuses that actually move the needle — and reinforce the kind of culture you’re trying to build.

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