Effective Communication with AI
Communicating with GenAI is a lot like drafting a well-structured legal document—clarity and organization are key. Just as you carefully craft language in legal writing to avoid ambiguity, you need to be precise and thoughtful in your communications with these tools.
Think about how you'd brief a new associate. You provide context about the matter, clearly state what you need and specify how you want the work presented. The same principles apply here. Start by telling the AI tool your role and what you're trying to accomplish. Then clearly outline your expectations for the output, including format and tone preferences.
For example, instead of simply asking for "help with an email," try something like: "I'm an employment lawyer drafting an email about workplace policy changes. I need a clear first draft that uses plain language, emphasizes key points, maintains professionalism, but avoids legal jargon." See the difference? The more context you provide, the better the results you'll get.
Smart Safety Practices
Your enthusiasm for GenAI's capabilities needs to be balanced with professional prudence just as you have systems to prevent malpractice and protect client interests. Think of it as creating a safety protocol for a new type of legal tool.
Start by using hypothetical scenarios for practice. When you're learning to use a new legal research platform, you don't start with a client's urgent matter and the same principle applies here. Work with nonsensitive information as you build your skills. Make verification a habit from the beginning. Treat AI-generated content like a first draft from a junior associate—always review, fact-check and apply your professional judgment.
Keep track of your significant AI interactions, just as you would document important client communications. Note which approaches work best and share these best practices with colleagues. Remember, you're not just learning a tool—you're developing a new set of professional protocols.
Sample Starting Projects
The Research Companion
Start by using GenAI to explore legal concepts you already know well. This isn't about learning new law—it's about learning how the AI thinks. Ask it to explain a concept you're expert in, then analyze its response. Where does it get things right? Where does it oversimplify? This exercise helps you understand both the AI's capabilities and its limitations. Plus, you'll get better at asking questions that generate useful responses.
The Writing Assistant
Next, try drafting some basic, nonconfidential documents. Email templates are perfect for this, especially those routine messages you find yourself writing over and over. Ask the AI to draft a client update email, a meeting follow-up or a basic letter of engagement. Have it try different tones and styles. Each iteration teaches you more about how to guide the AI toward your desired outcome.
The Brainstorming Partner
Here's where GenAI really shines—as a thought partner for generating ideas. Need topics for your next client newsletter? Looking for fresh angles on a familiar legal issue? Want to explore different approaches to professional development? The AI can help you break out of your usual thinking patterns and spot new possibilities. The key here is to treat the AI's suggestions as starting points for your own creative thinking, not as final answers.
A word of advice: Keep track of your experiments with each of these projects. Note which prompts worked best, what surprised you and where you had to adjust. This documentation becomes invaluable as you move on to more complex applications.
Building a Learning Community
While exploring GenAI tools on your own can be rewarding, there's something powerful about learning alongside colleagues. Creating an "AI community of practice" can transform your journey from a solitary effort into a collaborative adventure.
When legal professionals explore GenAI tools together, something remarkable happens. A litigator discovers a novel way to analyze a case, while a transactional attorney finds a new approach to contract review. These insights benefit everyone. Plus, knowing your colleagues expect to hear about your latest experiments creates the good kind of peer pressure that keeps you moving forward.
Starting a GenAI learning community is simple. Reach out to two or three interested colleagues. Schedule monthly lunch meetings to share discoveries, create a channel for quick questions or start a shared document for successful prompts. The format matters less than the commitment to regular interaction and shared learning.
Just Do It
Success with GenAI isn't about becoming a tech expert—it's about bringing your lawyer mindset to a new kind of tool. Just as you learned to navigate complex legal challenges, you can master this new territory through curiosity, experimentation, and creativity.
Just do it. Here's your getting started checklist:
1. Set Up Your Tool
- Create a free account with ChatGPT or another major GenAI platform
- Bookmark the login page for easy access
- Set aside 30 minutes daily for initial experimentation
2. Start Safe
- Choose a nonconfidential task you do regularly
- Draft a clear prompt including your role and what you need
- Compare AI output with your usual work product
- Document what works and what doesn't
3. Build Your Habits
- Create a prompt template file for successful approaches
- Establish your verification routine
- Schedule regular time for AI experimentation
- Keep notes on your learnings
4. Form Your Community
- Identify two to three interested colleagues
- Schedule your first knowledge-sharing session
- Create a shared channel for quick questions
- Plan monthly check-ins to discuss progress
5. Expand Thoughtfully
- Identify one new use case each month
- Share successful prompts with colleagues
- Document your best practices
- Stay current with AI developments
My challenge to you: let your natural curiosity and professional judgment guide your exploration of GenAI. The most successful GenAI adopters in our profession aren't the tech wizards, they're the lawyers who approach these tools with an open mind and a willingness to learn through thoughtful experimentation.
Your legal expertise combined with GenAI capabilities? That's a powerful combination. Time to discover what it can do for your practice.