April 2020

Practical Steps to Keep Your Firm Running in a Pandemic (and Beyond)

Technology and tenacity can keep your firm afloat in troubled times.

Mike Redondo
A bottle of hand sanitizer sits in the foreground and behind it are a stacks of face masks.

A bottle of hand sanitizer sits in the foreground and behind it are a stacks of face masks.

via Maridav / Shutterstock

Running a law firm in the best of times brings with it a number of challenges that require a cool head and effective strategies to navigate successfully. However, the entire world is experiencing a crisis in the form of the 2019 novel coronavirus (COVID-19) that is on a scale not seen for over 100 years. This has, obviously, brought on a whole host of new challenges for lawyers and their clients. They say necessity is the mother of all invention, and if you are running a law firm in today’s world, solutions are being invented every day to address the needs of lawyers and clients as we all try to carry on. Many of these solutions are simple, practical, and may be worth keeping in place permanently.

First and foremost, protecting the health of yourself, your family, and your community should come before anything else right now, and nothing in this article is intended to encourage anything that would risk anyone’s health. But for law firm owners, the reality is that you must also make sure that you are taking appropriate steps to protect your business’ health, too. In doing so, you are actually helping others as well. For example, your clients’ legal needs must still be met during these difficult times, and if your law firm fails, then those needs will go unmet and your clients’ interests will be jeopardized. Law firm employees are also relying on management to take the appropriate steps to ensure that they are protected from the economic effects of COVID-19, with the most obvious concern being whether they will still have jobs in the coming weeks and months. Of course, many hard decisions will be made by all businesses in the weeks and months ahead, but a lack of action should not be the reason your firm suffers.

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