Back in 2016, I introduced the newly renamed “Digital Toolkit” column (previously called “Web 2.0”) by discussing the best ways to utilize web-based and mobile tools in your practice, and how to put together a collection of those tools that makes sense for you. Four years later, I’ve decided you have probably heard enough from me, and it’s time to turn this column over to another voice, one who will no doubt provide a different perspective on the tools and strategies lawyers should be using these days.
So for my final entry, I decided to revisit my 2016 column and see how well it holds up today. Interestingly, while a lot has changed, a lot has stayed the same. Hopefully, many of you already have a solid digital toolkit in place. If not—or even if you do—here are some of the lessons I’ve learned over the past few years.
Jobs To Be Done
One thing that certainly has not changed over the years is that each of you has different criteria, goals and objectives for the apps, services and tools you want to use. A feature that is critical to one lawyer may be trivial or of lessor priority to another lawyer. That’s why it’s hard for me to answer when I am asked “what’s the best tool for doing [X]”—with the wide variety of tools available in every category, it’s impossible to make a pronouncement that something is “best” because that judgment will vary from one lawyer to the next.