SPOTLIGHT

Elder

The Wrong Signals: Shutting Down the Planning Conversation Before It Starts

Despite good intentions, outdated assumptions about older clients may lead advisors to inadvertently send out the wrong message--and it is this poor signaling, not the eccentricities of aging, that proves to be a primary cause of communication setbacks. The good news is that by understanding the psychology of aging, advisors can fine-tune their communication skills to resonate with the unspoken agenda of older clients.

ABOUT BIFOCAL

BIFOCAL, the Commission on Law and Aging's bi-monthly journal, provides timely, valuable legal resources pertaining to older persons, generated through the joint efforts of public and private bar groups and the aging network.

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