February 03, 2020 Feature

Imagining an AI-Supported Self-Help Portal for Divorce

By Alan Carlson

Chris and Sam have been married for 10 years. Lately their marriage has just not been working for them. After talking with friends and trying counseling, they decide that they want to get a divorce. Being millennials, they turn to their phones to find out what is involved in getting a divorce and to find a do-it-yourself divorce website. “It shouldn’t be too complicated, right?” On their phone’s web browser they enter “how to get a divorce.” What sort of results will their search reveal?

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