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March 31, 2023

BetterHelp, Inc. Faces Class Action Suits Following Settlement with FTC

A third class action lawsuit was filed on March 23, 2023 against BetterHelp, Inc. (“BetterHelp”) in the Northern District of California.  The suit claims BetterHelp mismanaged the plaintiff’s, and allegedly similarly situated class members”, sensitive health information.  The class actions follow BetterHelp’s $7.8 million payment to the FTC to settle claims that BetterHelp violated Section 5 of the Federal Trade Commission Act by revealing sensitive consumer data, including mental health information, to social media companies for targeted advertising.  The suits seek damages for breach of implied contract, breach of fiduciary duty of confidentiality, and violation of California privacy laws.  

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