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November 15, 2019

Program Helps VA Practitioners Provide Better Treatment

In 2013, the My Life, My Story program began at the William S. Middleton Memorial Veterans Hospital in Madison, Wisconsin.  The program has VA staffers or volunteers interview veterans about particular events in their life that they would like to share.  The interviews are later transcribed into 1,000 word summaries and included in the veteran’s medical record.  This initiative allows VA hospitals to personalize treatment, while helping VA practitioners better understand the patients they are treating.  The program has interviewed 1,500 veterans at the Madison facility.  A recent survey found that 53% of VA clinicians strongly agree that the written summaries help them provide better treatment.  Because of the program’s success, the program has been implemented at 50 VA sites across the nation.