In this episode of Voices in Health Law, host Jeff Wurzburg (Norton Rose Fulbright) welcomes NSA expert and Bracewell partner Carrie Douglas for a candid conversation on the real-world implementation of the No Surprises Act. Douglas shares valuable insights on maximizing reimbursement, navigating arbitration, and the ongoing enforcement challenges impacting providers. She also highlights what’s working, what still needs fixing, and how legislation could better support the Act’s original intent—keeping patients out of payment disputes.