August 01, 2019

Provider Beware: Arbitration Agreements in Digital Health Mobile Apps

Zuzana S. Ikels, King & Spalding, San Francisco, CA


The potential for health information technology (Digital Health) to transform health and healthcare is enormous and the market is booming. Smartphones and wearable devices – through thousands of available mobile applications (apps) – allow near continuous monitoring from general health, such as fitness and weight loss, to medical treatment and diagnoses, such as diabetes and medication. One of many interesting legal questions is the enforceability of consumer arbitration agreements in Digital Health apps. 

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