Spreading the Word: Teaching Lawyers about Disability Protection
Attorneys Joan Bibelhausen and Katherine MacKinnon of St. Paul, Minnesota, teach lawyers how to better understand disability insurance coverage and how to successfully make a disability claim. Representing clients seeking disability benefits is MacKinnon’s chosen area of practice, but she also sits on the board of Lawyers Concerned for Lawyers (LCL), Minnesota’s lawyer assistance program, where Bibelhausen serves as executive director. Both attorneys see disability education for lawyers as a critical part of fulfilling the LCL mission of assisting Minnesota lawyers, judges, law students, and non-attorney legal professionals with any issue causing them stress or distress in life.
Bibelhausen and MacKinnon travel Minnesota speaking to large groups of attorneys and also participate in well-attended CLE webcasts, urging lawyers to understand chronic illness, workplace accommodation, preparing to work with a chronic illness, and disability planning. MacKinnon even hesitates to use the description “chronic illness” around her clients, concerned that the term sounds dismissive to suffering clients.
“The feeling of being dismissed by others is extremely painful for chronically ill workers,” says MacKinnon. “By the time they get to me, they want to say, ‘This is real. I am not a drama queen.’ I want to let them know that I understand, and I am listening.”
Bibelhausen and MacKinnon know all too well the prevalence of disability and chronic illness in the workforce. Consider these facts (taken from Disability Impacts All of Us, Ctrs. for Disease Control & Prevention (May 15, 2023)):
- 61 million adults in the United States live with a disability—that amounts to 27 percent of adults.
- U.S. adults suffer from multiple functional disability types at the following rates: disability in cognition (12.8 percent); mobility disability (12.1 percent); independent living (7.2 percent); hearing (6.1 percent); vision (4.8 percent); and self-care (3.6 percent).
- The most common reasons for long-term disability claims by U.S. adults are musculoskeletal disorders (27.6 percent); cancer (15.0 percent); injuries such as fractures, sprains, and strains of muscles and ligaments (12.0 percent); mental health issues (9.3 percent); and circulatory issues (heart attack, stroke) (8.2 percent).
For attorneys and other high-functioning professionals, making a disability claim on their own behalf can be counter-intuitive and sometimes requires some coaching by a specialist.
“With my clients, in order to make their case, I am trying to establish they cannot work,” says MacKinnon. “But they have been working all their life, and they often want to say, ‘I can work!’ I remind them this is about a claim. It is not about you.”
Basic Lessons about the ADA, Disability, and Insurance for Lawyers
The Americans with Disabilities Act (ADA) defines a person with a disability as a person who has a physical or mental impairment that substantially limits one or more major life activities. This includes people who have a record of such an impairment, even if they do not currently have a disability. It also includes individuals who do not have a disability but are regarded as having a disability.
According to the ADA, major life activities include caring for oneself, performing manual tasks, seeing, hearing, eating, sleeping, walking, standing, sitting, reaching, lifting, bending, speaking, breathing, learning, reading, concentrating, thinking, communicating, interacting with others, and working. Mental impairments include any mental or psychological disorder, such as organic brain syndrome, or emotional or mental illness.
The ADA became law in 1990 to make sure that people with disabilities have the same rights and opportunities as everyone else. The ADA authors believed that it was good public policy for employers to bear some of the burden when accommodating employees with disabilities. For that purpose, the law requires employers to provide a “reasonable accommodation” to a “qualified individual” with a disability, so long as it does not cause an “undue hardship” on the business or operation of the employer.
There are several insurance options for individuals in the workforce to plan for a disability. Some of the insurance programs are routinely included as a part of a benefits package for working professionals. Common disability insurance programs include:
- Governmental programs. Federal insurance programs are administered by the Social Security Administration and governed by the Social Security Act.
- Individual disability insurance policies. Private disability insurance coverage to individuals is governed by state law and generally is available through insurance agents or brokers. Applicants for these private programs are typically subject to underwriting, where the insurer investigates the applicant’s health history for purposes of determining insurability and setting premiums.
- Non-employer-provided group disability insurance. Groups in which a lawyer is a member, such as the American Bar Association or state and local bar associations, often offer disability coverage. Claims for this type of policy are subject to state insurance laws where the policy is issued, as well as local disability insurance statutes.
- Employer-provided group disability insurance. The most common type of disability insurance available to professionals in the U.S. workforce is a policy provided through the employer. These policies are governed by the Employee Retirement Income Security Act of 1974 (ERISA), 29 U.S.C. § 1000, and state insurance laws.
- Employer-provided self-insured disability plans. These plans operate just like insured plans, except that the employer is self-insuring for any loss. Although they are funded by the employer and not an insurer, self-insurance plans are typically covered by ERISA and are not subject to state insurance laws.
Advice for Seeking Disability Insurance Coverage
Because your disability benefits depend on your ability to work and function as an attorney, both Bibelhausen and MacKinnon have much advice for lawyers seeking to insure themselves against a chronic illness and to protect their benefits when making a claim:
Take the time to understand the policy you are purchasing. Make sure that a policy that covers only “employees” covers everyone, including owners and partners. Other limitations in the scope of coverage may be critical, so look over the policy for mental illness limitations that may cut off benefit payments after 24 months. The length of time before the long-term disability coverage begins paying benefits is called the “elimination period”; consider how long you could manage without income and whether you can coordinate a short-term disability policy to support yourself in the interim.
Perhaps the most critical consideration when choosing a disability insurance policy is reviewing the underwriting criteria. A look-back provision in a disability policy exists solely to protect insurers, which frequently exclude preexisting health conditions concerning applicants. Insurers may rescind a disability policy if an applicant has become disabled within a short time after the application is approved (usually 24 months). Policy rescission can also occur if the insurer proves the applicant made a false statement that materially affected the insurer’s acceptance of the policy risk.
Whether applying for a disability policy or making a disability claim, the key to success is to be as forthright in all communications with the insurer as possible:
- List all your health conditions when asked by the insurer. Don’t limit yourself to the condition you think is the most problematic. If the disability is physical, do not overlook any psychological issues such as depression or anxiety that develop because of the physical condition. Include information about chronic pain and medication side effects.
- Provide all relevant medical records. As the person making the claim, you are responsible for proving entitlement to benefits, so it is your duty to provide all relevant medical records in the insurance application and when making a claim. Also, just because an insurer collects a medical authorization from you, don’t assume that the insurer has collected all the relevant medical records. Always follow up with the insurer.
- Supplement your responses. Most disability benefit application forms require significant details about your disability, your providers, and your activities. Do not hesitate to attach additional pages that provide a detailed narrative and inform the insurer if someone is helping you fill out the form.
- Remember that the issue is disablement, not diagnosis. Even people suffering from very serious medical conditions can be denied benefits if they are able to work, so when making a claim, be sure to let the insurer know how the condition prevents you from working. List all symptoms, describing their severity and frequency, and explain what specific functions you cannot perform at work because of these symptoms.
Those experienced with making a long-term disability insurance claim know all too well that your life while receiving disability benefits is an open book. Therefore, cooperating with the insurer’s requests and closely following the advice of your treating physician(s) are perhaps the best ways to ensure a successful insurance outcome.