Reprinted from Anna Rappaport, “The Most Underutilized Tool in a Leader’s Tool Box,” Law Practice Today: The Leadership Issue, December 2015. Copyright © 2016 by the American Bar Association. Reprinted with permission. All rights reserved. This information or any or portion thereof may not be copied or disseminated in any form or by any means or stored in an electronic database or retrieval system without the express written consent of the American Bar Association.
Even the most challenging case or matter is a cakewalk compared to the never-ending complexities of managing a law firm, or even a practice area. Lawyers are notoriously difficult to lead. Yet, even the most diligent students of leadership often ignore one of the most valuable tools at their disposal: simply asking for feedback.