October 20, 2020 Feature

Web Conferencing Services for the New Normal

Richard Marx
Nearly overnight, your clients developed new expectations for how business should be conducted with your firm.

Nearly overnight, your clients developed new expectations for how business should be conducted with your firm.

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Looking back, it seems like only yesterday. No, actually, it really does seem like ten or even 12 years ago. Back then, on average, I was working with about 15 law firms a year, traveling across four states in the Southwest to the tune of about 25,000 miles a year. I would show up at your office with a flight case full of laptops and big screens (a mobile training lab), set up in a conference room, roll up my sleeves, and train, then train some more, and then train some more. . . you get the idea. When I worked with you one-on-one, someone was always looking for a chair for me so we could try to sit side-by-side in front of your computer while we worked on your software. Then my software consulting business began to suffer from law firms not having a lot of money to spend on automating their office. I think we called it a recession. Back then, I had only occasionally been using online software to Go To Your PC. (See what I did there? I can say no more.) But an idea had started brewing.

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