You may not be a consumer advocate, and class action practice may be way outside your usual repertoire. So why read this article? Because all your clients also are consumers who have rights, and class actions are critical to enforce those rights. How often has a client approached you with questions arising from their credit card, student or car loans, mortgage, debt collections, or other consumer-related problems when you realize that the common practice being complained of must be affecting hundreds if not thousands of other similarly situated consumers? And have you ever been asked by friends, family members, or clients what to do about a consumer class action settlement notice they just received? How do you respond? Simply put, it is imperative that all attorneys understand the role that class actions play in protecting the consumers they represent—even if they are not consumer advocates or class-action practitioners themselves.
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