Are online ratings and reviews really necessary for attorneys? Imagine this scenario: A woman needs a divorce attorney. After asking her friends for recommendations, she pulls out her tablet and does an Internet search for two of the attorney names she received. The first attorney has a professional website for the firm, but the review sites that appear in the search don’t show anything. The second attorney has a website, plus several Google reviews and a page with reviews on Avvo. The reviews are mostly positive, but there are a few critical comments sprinkled throughout by past clients.
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