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But I’m a Lawyer, Not a Project Manager!

By Susan Letterman White

Alex, Beth, and Chris are partners in a small law firm. They have been together for 30 years. They make all important decisions together. Recently, their office manager of 20 years abruptly quit. This unexpected event left the partners without day-to-day firm management. It also left them in shock and concerned about the integration of new practice management software that the partners had purchased. The partners were relying on the former office manager to lead the software integration.

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