Best Practices: A New Benchmark for Ethical Compliance

By David Michael

Regulation of the legal industry is expanding to include how you serve your clients and manage your firm. Rather than just complaint processing, the new model requires engagement with internal operations. A significant component is a self-assessment process. This new model is called “proactive management-based regulation” (PMBR). This article explains the rationale, the likely format, and the rules that will define PMBR

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