January 01, 2016 Feature

How to Deliver Bad News to Your Client

Kathleen Balthrop Havener

Uh-oh. The subpoena wasn’t quashed—minor stumble; you’ll recover. Oh, no! Your opponent’s motion for summary judgment was granted—a serious setback. Yikes! You lost the appeal—you’re done. AAARRGGHH! Your appeal was dismissed because you failed to conform to the rules—call your insurance carrier.

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