Arbitration has many advantages over litigation for the resolution of disputes. Although speed of resolution and low cost have often been claimed as among these advantages, there is now some dispute as to whether arbitration is indeed quicker and cheaper than litigation in court. But even if arbitration is not always quicker and cheaper (this author believes it is), there are a number of procedures or mechanisms that can be employed to increase the efficiency of arbitration, to speed its resolution, and to reduce its cost. More specifically, as information technology (IT) has developed in recent years, IT applications have also increasingly been used in arbitrations with effective results. This article will discuss three examples of such IT applications, their benefits, and some caveats pertaining to their use.
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