May 01, 2013

Travel Agents: Their Role and Liability

Phil Cameron

Today, travel purchases come in many forms. The travel agent is at the center of these transitions.

There are five main groups that travel and tourism law is concerned with: providers, sellers, travelers, regulators, and hosts. Travel agents fall under the category of sellers of travel, a group that also includes tour operators, consolidators, wholesalers, telemarketers, travel clubs, informal travel promoters, pseudo–travel agents, Internet websites, and companies offering unsolicited e-mail postings. Sellers of travel may be assisted by escrow banks, surety, and insurance companies.

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