Can new products and upgrades lighten your workload? How close are your timekeeping, billing, and accounting programs and practices to the current state of the art? How can you make your clients happier and pay your bills faster? Find answers to these questions and more in this discussion of ten attributes of state-of-the-art back-office systems.
I will mention a few products and services for illustration. This does not means that those mentioned are the only state-of-the-art products available. Excellent new back-office solutions come on the scene each year, and long-standing products add and improve functionality each year. No one product has every attribute. The intent here is to provide a look at the attributes that comprise a high level of functionality and innovation so that you can see how your systems measure up—and consider changes that will benefit you and your clients.