January 01, 2012 Product Review

Adobe Connect

J. Anthony Vittal

Web collaboration tools (web conferencing services and software, web events, and remote support) have exploded in recent years to take advantage of broadband connectivity, large-format flat-panel displays, and plummeting costs. The tools have evolved from early peer-to-peer desktop conferencing tools and simple server-based collaboration tools to today’s scalable, platform-independent applications assimilating instant-messaging services. Using real-time communication, they have become a sophisticated service platform for custom development. Frost & Sullivan, a global market research firm focused on growth technologies, has forecast that the global web collaboration market excluding eLearning and distance learning applications will reach $4.5 billion by 2014. The current market is dominated by five key enterprise vendors: Adobe, Cisco, Citrix, IBM, and Microsoft.

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